Certified Affordable Cars inc.

I enquired about a 2013 Dodge Journey CVP on Friday of last week,and it was available on both their website still and at the dealership. I asked if the dealership could let me know if anything changed and the car sold,to let me know. I went to the dealership this morning, only to be told the car was sold an hour ago........I'm not upset about the sale,after all the guy e transferred money for the car,I'm upset that nobody within that hour,let me know the vehicle sold,meaning I wasted a trip. I also found who I assumed was the manager,to be very rude.Communication is the most important aspect of customer relations and without that, the customer will look elsewhere.

I decided to make a change and finance my first car in August 2021, this was the third place I went to while car shopping. Matt and lee and staff go above and beyond to make sure you get what you’re looking for and the car I chose to get has still been standing strong since then. They made this process that I was so anxious and scared to go through the easiest and best experience for me. Very grateful for all you guys have done for me !!! Thank you !

Usually I HATE car dealerships because of pushy salesmen and the secret fees and shady way of business but these guys changed my mindset. I drove by and saw the car that I wanted, I went by later they were happy to help, very transparent and helpful without being pushy!Lee and Matt were both super easy to talk to and informative and ended up giving me a good deal on my trade-in. They made the trade super easy and I drove away with a sweet deal on a great car! I would HIGHLY recommend going here if you're in the market for a car!

Highly recommend the guys at certified, they put their customers first and makes sure they are getting the best deal in town. Matt & Lee are the best if you're in the market for a new car, its worth the call.

Great place very fair prices and awsome service the guys were very helpful and did a great job getting me all set up in a new to me truck i am very happy with everything they have done ! I had an issue that needed to be fixed trough warranty and matt and lee did everything possible to get it taken care of for me and that to me is the most important thing when purchasing a vehicle or anything for that matter the most important thing to me is how you get treated once you have made the purchase these guys never let me down i think this is my 3rd or 4th vehicle i have bought from certified and i have had great experience with them all !rock solid job guys you really know how to take care of your customers !

We recently purchased an E350 Passenger van for our driver's from Certified. It was low pressure and sales process was easy. The price and condition were great. A items noticed about the vehicle were corrected before we picked it up. Nice work Certified !

I had a great experience buying our 2007 GMC Sierra 2500. We drove over two hours to look at this truck and it was in great condition. We completed the sale and everything went very smoothly. A few weeks after buying the truck we had an issue with the driveshaft and I had to have the vehicle repaired at a shop near my home. Certified Affordable Cars honored their powertrain warranty and sent me a cheque to cover the cost of the repair. I have now driven almost 10,000km pulling my 5th wheel trailer and the truck has been great. These guys know what good customer service is and are very honest to deal with. Thank you!

This dealer is a terrible one. They sell the terrible vehicle which you will regret to get one from. My situation is that they provide a CARFAX report which you can't believe. The report shows the odometer of the vehicle was rolled back. After I disclose this to them, they just do something with CARFAX and the report was altered and shows nothing wrong. It is an amazing job, CARFAX can generate two totally different report for a same vehicle. Which one can be trusted? You know the answer!!Secondly, I go to the Toyota for safety inspection for a long trip. The engine was leaking coolant all the times. If I didn't do this and went to the long trip, then the terrible thing was going to happen. I can't even image the situation. After negotiation, they ask me to pay the half of the repair fee which is over 2000. Do you willing to purchase a vehicle like this one? They know the problem and don't disclose the real situation. Then mark the contact As-is". How convenient to sell a vehicle with such serious issue and with no risk. If you are willing to pay more money for a used vehicle

Just purchased 2 vehicles in last 2 months. Both transactions were very smooth and Lee was very fair to my Daughter on her first Car. The staff has been terrific and helpfull . I highly recommend them for your used car needs. Both cars have had minimal to no problems .and the minor ones I had were looked after post haste.

The level of service and customer care at this dealer is fantastic. All of the employees are very friendly and are happy to help out in any way they can. When purchasing my car they were very quick to reply to any of my questions and were very open about the details of the vehicle. They did everything they could to make sure I left the dealer with the car I wanted and a smile on my face. Huge thanks to Wesley, Lee and Matt for making it all happen, best experience I've had at a dealer.