Park Avenue Audi Certifié :plus

Right away when we crossed the doors, Pierre-Charles Jolicoeur greeted us warmly and made us feel at home. Never did we feel pressured into a purchase. Even though we couldn't make a decision on a car right away, he took all the time and care to give us options, test drives, and information in helping us make a good decision.Ultimately, we chose Audi thanks to his down-to-earth and humble service. I would highly recommend his service to anyone seeking a new or certified pre-owned Audi.Thanks Pierre-Charles!

I bought Audi Q8 last week, I got good service from Richard Plante, He is so friendly, open and quick to work. Thanks again to Sonia, financing manager, She clearly explained the warranty policy, quickly resolved the loan financing, after only half a working day my application was accepted. I love this Dealer

Bought my first Audi. Jonathan was really helpful along the process. Everything was super transparent. He assisted with all the formalities. Delivery was super quick. In with old car and and out with new car keys in just 1 hour. 100% recommendations to him. Thanks!!

I booked a test drive in advance. I waited (which I don’t mind because I love some calm and I am not rushed). No one sat with me, explained the features of the vehicle or spent any time with me whatsoever. I was handed keys (I didn’t even give someone my license, so if you don’t have one and want to drive an Audi - have at it) and came back and dropped them off. Super awkward. Needless to say I went there yesterday and bought my car elsewhere today. I have waited 10 years to be in such a good position and an Audi was my dream car. Let’s just say that customer service plays a huge role.In contrast. The dealership I visited today (booked my test drive the same way). Greeted me, spoke with me, asked me what my needs were, showed me options outside of the vehicle I booked to drive, walked me through the features of each vehicle, old and new. Even provided the carfax reports for the previously owned ones.I’m really disappointed that the car I dreamed of driving is not the car I purchased but really happy to have been taken care of when investing a lot of money.Basically I was treated like I was nothing. I would have spent a huge chunk of money there.I gave the second star for the super nice receptionist who was kind and offered me warmth and her lovely smile!

Got my Audi recently here! Amazing staff, welcoming and fast communication! The salesman Richard is amazing. When there was some issues with the car, they took a look, fixed it with no headache. Definetly recommend this dealership!

very poor follow up. After I bought my car at this dealer the next day I told them that another Audi in Montreal had the same car with less mileage and was given a lot more for my trade, first payment free, free tires, free tire storage for 3 years and first maintenance free. They never call me back until this week (4 week after my first contact)to tell me that can’t do anything for me. They didn’t offer me anything. I am very disappointed with this service. The salesman that I was dealing with didn’t call me or show up when they gave me the car they had to send someone else. Once you sign the contract they don’t care about you . Even the touch up they didn't do it had to come back.

Fantastic service - Jay went above and beyond what any sales person would normally do. He made sure from start to finish, we were happy with everything - being friendly and genuine is not a characteristic that every sales person has. Even after delivery of car, he made sure we were completely satisfied and did what he could to accomplish that. Happy with our car, happy with the experience. Would deal again with this Audi dealership and Jay any day.

I had a great experience to work with Antony. He is a super professional, attentive and friendly. Always ready to help and answer quick and very clear all the questions. I highly recommend!

Where to start!? I was looking at various brands and went to BMW, Audi and Volvo/Jaguar and by far the professionalism and down-to-earth" friendly service I received from Audi Park Avenue Certifié Plus was above the rest. Our salesman

Tortured by Mercedes’ terrible service for 5 years, I realized I owe you a five-star rating.