CARSTAR Montreal St-Urbain

Very friendly and professional, unfortunately quite busy at this time

Clean and Paolo is extremely polite, courteous and goes the xtra step...lovely clean facility

Horrible Services. Dropped my car to fix a paint job in the door. They returned my car with a bigger problem that was not there before. They broke the door lock mechanism of the door they were fixing and when i came back to them, they said rudely that it is just a coincidence and call the insurance and didn’t even try to fix it.

We got referred to this garage by our insurance in January to get an evaluation. They were supposed to call us by the end of March to give us an appointment to get our car fixed. We even got the bill of ordered pieces. We tried contacting them since the end of March to get a date from them since they ordered the pieces, NO ANSWERS AT ALL!!! We called and left them sooooo many times/messages. They don't even call us back or check their messages.I asked our insurance if we could change garage, they said yes but we might have to pay a fee if they've already ordered the pieces. This garage just want to dump you and steal your money.Worst garage ever.

Only perfect jobs here. If your looking for a deal for an ok job, forget it!Graziano is an artist!Thank you guys

Believe it nor not, try to avoid it at any cost you can!!!They treat customers as FOOL. I did my estimate in early November 2022 and at that time they told me the repairs would be done in December which looks very acceptable. Then at each time I called them (well I always had to call 20 times before they can unwillingly pick up my call), they said the work could be done in next few weeks. Shouldn’t it be first come first serve? Now half year has passed and still no single update!! It’s extremely ridiculous!

Great work from the professional team at Carstar Tufano! Booking the appointement was easy my SUV looks great! Merci!

My company called them this morning and they confirmed I can bring my car for an estimation.When I got there they said they don’t take any new clients and can’t accept me!!Such a disorganized business and such a waste of time.. not recommended

Very thankful to have CARSTAR Montreal St-Urbain to keep my car in great shape. The guys are friendly and knowable and can explain in laymen terms so I understand what and why my cars needs it.

You can NEVER reach them by telephone!!!Their (auto)reply to my review is to call them to make this right lol.