Granville Auto Service & Repair

If you're looking for trustworthy local shop that will actually fix your car and not try to sell you unnecessary repairs, this is the place for you.I accidentally put diesel in my gas car at the station they are located in. The gas attendants told me I could trust Granville auto and park my car in one of their spots, and leave the keys with them. The next day assessed the car and gave me two options, a fuel dump for ~$250 or a full disassembly of the car for ~1.7k.They could have easily sold me on the more expensive option but they told me they would have the same outcome. The 1.7k would be pointless if there was actual engine damage. The car ended up being fine and they called several times to check in with me after.My girlfriend also had fixes to their brakes which they did for free.I think the negative reviews on here do not reflect the actual services Granville auto provides.

I had an exceptional experience with this shop! They took the time to diagnose my car and educate me on what went wrong and gave me honest feedback. Would definetly go back if I need to in the future, highly recommend!

Whenever I have problems with my car, I call this shop right away. They always give us an excellent service at a very reasonable price. We tried different autoshops but kept coming back to this one. We've been with them for the past six years (and counting!). Mark and his team are superb! Highly recommended

Xixi Li is my wife, she was not happy about what happened to me, so she gave you one star rating. I wasn't going to comment, but now it looks like I should. The deducted stars are due to the following reasons:1. I made an appointment to change two tires at 11:00 am (the appointment was registered by Mark for me), but I waited until 12:30 to start and finish at 1:40 pm.2. Originally, I thought it was 100 Canadian dollars to exchange two tires (the answer I got when I asked about changing winter tires), and finally it was 169 Canadian dollars at the checkout.3. Since the safety nut was not put back in the trunk after changing the tires, I had to go back the next day to get it.That would take three stars off, but because of Mark's enthusiasm, I think it deserves credit, so add two stars. So I give you four stars. Hope you guys can improve the above issues in the future. At the same time, I will ask my wife to delete the one-star review. All the best.

My partner and I have been taking our cars here for a few years and have always had a great experience with Mark. He keeps you informed about your car and makes sure to explain everything in detail. We had some issues in the past with miscommunication when Mark was away, so hopefully he sticks around. He's a pleasure to deal with it. I recently had to take my car to the shop last minute after my battery completely died. The shop was able to replace the battery and alternator in the same day and Mark kept me informed the whole way through.

Took my car into the shop and they were able to diagnostic for free and find an appropriate solution within a timely manner. Mark is friendly and will tell you what you need to know, not what you want to hear but what you ought to hear. Great service!

I had a great experience at Granville Auto Service & Repair recently. My car had several tricky issues with the wheel hub assembly but the team kept me updated every step of the way and ensured that I had input in everything they did. They also worked hard to get me the best pricing possible for parts and services, keeping the cost as low as possible which I very much appreciated. Overall they were very professional, efficient, and transparent, and I highly recommend their services. Should my car develop other issues over time, this is for sure the place I will go to get them fixed.

I can’t say enough about Mark and his team. We were only in Vancouver for the weekend and on first day we had a significant issue with our vehicle. Mark made it a priority to help us and within a few hours it was all fixed. Service is not only efficient but his communication throughout was also very good. Would strongly recommend this shop for all your future vehicle needs.

I've been servicing my car there for a couple of years now. Their service is reliable, always on time and with great price. You can't go wrong there!

Mark and the team are top notch. For a shop based in Vancouver they are very fair with pricing and do not try to upsell you at every turn like most places. If anything they try to save you money where ever possible. They are always honest and up front before doing any work, amazing communication. They are also very consistent with time frames. Most important of all, the work is always great. Highly recommend!-Justin