Jim Pattison Lexus Northshore

I had an extraordinary experience at Jim Pattison Lexus, thanks to the outstanding service from Kevin Bywater, the service manager, and Richard Yueng, and Alanna Smith, the service advisors. Kevin's knowledge and friendly approach made me feel like a valued customer, while Richard's caring and reasonable nature exceeded all expectations. If you need servicing for your Lexus, go see Richard & Alanna at Jim Pattison Lexus for a truly exceptional experience. You won't be disappointed!

Lexus North Shore is the best place to get your vehicle. Kira was quick to respond, attentive and extremely efficient and professional to help us get exactly what we wanted. If you are looking for a vehicle give Kira a call at Lexus North Shore and he will make it happen for you!

Kevin from service is the best! I've dealt with a couple other Lexus dealerships in the past, matter of fact bought my RX500h from another dealership, but I'm going to be coming to Northshore Lexus for my service etc.going forward.

Bought a Toyota Prius C today with the help of Kira! He was spot on; Impeccable service, good trade in at market value, and prompt communication. The entire process was seamless! Thank you Kira and Team JP Lexus Northshore!

Just drove home our brand new 2023 Lexus NX 350h today, big thanks to Kiki of Jim Pattison Lexus Northshore. The best Product Advisor I've dealt with. He will go the extra mile just to help you, honest and very knowledgeable. Teamed up with James, Financial Services Advisor, the entire purchase experience was super smooth. I definitely recommend JP Lexus Northshore and deal w/ Kiki and James.

Just purchased a vehicle from this dealership. Kira was our agent and he was so incredibly knowledgeable and helpful. He was quick to reply to our messages and phone calls and explained all the features of our vehicle so slowly so we could all understand. He was very professional and was dedicated to our needs and wants. Highly recommend this dealership for purchasing a new vehicle!

We purchased our first Lexus from this dealership years ago and had been returning for regular maintenance. The service that we received had always been fantastic. Recently we purchased another vehicle from them, and the excellent experience continues. They are extremely professional, friendly, and most of all, detail oriented.Thank you Kiki and Isaiah for their excellent services, and James for his patience and due diligence when explaining our options. You all make an otherwise complicated experience an extremely easy one. Will certainly be returning when it’s time for a new one.

I want to thank Kira for ensuring the delivery of my first car went flawlessly. Despite having many questions and concerns as a first buyer, he was very knowledgeable and did an exceptional job addressing my concerns. Kira definitely made me more confident in my car purchase. Additionally, I want to commend Kira for his excellent communication. He understood how important the timing of my car's delivery was to me, so he continued to regularly update me on the delivery progress. I also want to thank James for his help at the end as well! My positive experience at this location was definitely memorable - I will NOT hesitate to come back here again!

I bought my Lexus NX350H recently from your dealership, the seller Kiki was so professional and knowledgeable, he was extraordinarily helpful and nice, l had my best experience in North Shore auto mall so far.The finance guy James was awesome as well.Long story short, you guys were perfect and l would strongly recommend you to everyone is looking for Lexus.

The customer service at JP is exceptional!Kira is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible.Cody offered great service as well and he knows his stuff really well. Both of them are kind and knew just what I wanted based on my interests.The finance team (Kristen and James) made the process stress free and pleasant. Highly recommend JP Lexus.