Charm Nail & Spa

Annie and her staff are great! The services are exceptional. I would definitely recommend this cozy nail salon to everyone. I am looking forward going back there. Great job ladies!

Found my new “go to” for pedicures! The staff were so accommodating- fit my daughter and myself in within an hour of calling. The leg massage on top of the pedicure was 5/5. Thanks again and we will be back again.

Amazing experience! Very professional staff, very clean salon and excellent service. I’m thrilled with my shellac mani pedi and the free paraffin hot wax offer for February made the results even better! Annie is a sweetheart and I’m always going to get my nails done here now!

Found my go to favourite nail salon! The owner and nail technicians are all so kind and excellent at their job! They make you feel at home and the salon is so clean. My nails are exactly the way I want them, short, natural and they do it so well! Very clean, quiet, peaceful location.BEST PART, they give complimentary hand/arm AND NECK massages at the end of your service. Highly recommend!

I love this place. I feel like this is the only nail place that is run properly. You can book online, you get it on time and they are so so kind. Complimentary drinks. They will massage your neck while your nails dry. It’s small so it’s never over crowded. The owner is SOO sweet. I love that it’s owned by a woman. It’s relaxing and aesthetically pleasing. They gave me a free lotion on my birthday. The prices are good and you get your moneys worth. Can’t say enough good things about this place. Thank you!

May 26,2023.Worst pedicure ever.Just watch how the owner will blame the client who just paid close to $100, instead of accepting her mistake.June 29,2023 - Hello. Reply to your reply below:This is NOT A FAKE review.My appointment was on Fri 2023-05-26 2:30pm. You called me same evening @ 7:14pm and sent me a text @ 7:33pm. Would like me to post your message that you texted me?I have the proof of money going to your business for the service.You know who I am. Learn to accept your mistakes!June 30, 2023 Hello. Every time you edit/change your response, we respond back. We reply to fix your lies. Even in your last message you contradicted yourself. Yesterday you replied saying it's fake review but you also knew who we are. Which one is it?Also, it was over $100 with a tip, and it was pre-paid. You upset two customers that day, therefore got two bad reviews.So stop this nonsense.

Owner and all technicians are incredibly friendly and kind. Every time I come in they remember me and welcome me. They do amazing design work for a very affordable price. They always go above and beyond, the owner will even let me know when new colors arrive that she thinks I’d enjoy! Very clean space with a great ambiance. Definitely my go to nail salon in the city.

Pedicure was awesome. A month later it still looks good, with regular polish! Shellac manicure is great too with a cup of tea and a short neck massage! The ladies there are always busy (a testimony to their great service) but I haven't had a problem and it doesn't feel rushed!

May 26,2023 - I would never recommend this place to anyone. They mixed up the two appointments we had booked weeks ahead and said they didn’t have time to help me even though the mistake was on their websites part. Then they sent me home, and I left my mom there. This was a Mother’s Day gift for her, and it defeated the whole purpose of it. Because I had to go, I prepaid for my mom and gave a good tip; even tho I had my appointment missed, I wanted my mom to have a good experience, but that was a huge mistake. They did not put any effort into my mom's manicure or pedicure. The pedicure involved no proper massage or removal of dead skin. It was just feet being soaked in water. Then they put so much time and effort into their other clients who already were there prior and had been helped already. This business was not giving equal quality of service towards each client that day and gave poor quality and barley any care to my mom. I’ve never had this experience at any other nail salon in Calgary. Try to avoid going here in my opinion, or at the very least, never prepay here, or you could get horrible service. I'm perplexed by how this place has any good reviews. Again, any other salon in Calgary is a thousand times better in my opinion .*****Edited on June 30, 2023 to update***** - Tried to claim my mothers review was fake on June 29th, 2023, even though they knew it wasn’t fake because they said they know who we are. Still can’t accept their mistakes and continue to blame their customers. Even a month later they can’t stop with this behaviour. Never have I heard of another business doing this to unhappy clients. We already experienced this behaviour of customer blaming, dismissing our experience and feelings from a text and also a phone call from the owner back on May 26, 2023. Now again on these reviews. Just leave us alone and accept you guys had given us bad service that day. Learn from it and do better and move on. They keep completely changing their response back to us on google reviews every-time we respond back.We will not respond anymore to them.