Point S - Robert Bernard

was mt 1st. time for installing my winter tires & general check-up for winter To my automobile. Fair haired Young man at counter was pleasant & polite!Cost for those services was pretty standard.. OK also. i didn't have to wait too long compaired to my car Dealership in Ste. Julie (approx. 1 hr.)

Brought my car on for acceleration/throttle body issues, the day I brought it in it was already fixed by the time I finished work.I am very impressed and very happy with their speed and efficiency! They were also very kind to me to thoroughly explain what the issue was and how to spot it if it were to reoccur.I will definitely go back if ever I have need.

Professional and fast service.

Très dessus du service et ce à deux reprise. Change des pièces sans préavis et sans consultation, la raison, politique interne... pas super, pas la même expertise et qualité de service qu'a d'autre point S en autre celui de Trois-Rivières. Je recommande fortement d'aller dans un autre garage, il y en a plusieurs autre a Chambly. pour ma part il ont perdu deux clients (moi et ma conjointe) merci de bien lire les commentaires négatifs pour ne pas être dessus à votre tour...

Amazing garage , good mechanics and tire tech's, actually really really good!

I was absolutely impressed with the service I received! They helped me with a flat tire and buying a new set of rims. I was so relieved with all the help I received. Customer service and professionalism is amazing. I will definitely be coming back here for my car. I highly recommend. Thank you!

Good service but very expensive.

Gave me a good service

They're like a bad dealership. They look for extra charges and prey upon those who don't know better. I know this because I've seen it, and employees have flat out told me so. Let's forget about the time they installed a faulty oil filter on my car which resulted in it being towed back to them the next morning when I started an oil-less car. Let's forget the amount of effort it took for them to put this in writing and acknowledge their mistake in case my engine blew down the line... let's ignore all of that.If you're waiting until DECEMBER for winter tire installation? I know they're backed up until 2nd week of December. I have an appointment 15 minutes away at a vastly superior place that does tires only, and mostly commercial, but will match ANY online price (PMC etc.) and fit me in MONDAY. Tomorrow. I won't name them since I look like a shill. Search South West of Chambly. There are two places who will get you in easily next week, and not for lack of customers. More space, better equipped, better prices (BY FAR), and better service. Seek and you shall find.Only old and naive people think a big commerce like RB has their customers best interest in mind. You've set that bar very low. I hope you discover true service someday.Edit: To be fair, I'd give 2.5 or 3 stars normally except for the hassle it was to get in writing the mistake they made. Mistakes do happen, I get that. It was much more them seemingly not wanting to honor anything down the line which could have been disastrous through no fault of my own. The different mechanic even showed me how the filter was faulty and poorly installed, how it leaked. And they do, otherwise, do good work. I was friendly with several of the mechanics when I went regularly years ago and would hang out with them in the shop as they worked. This is also how I know they will white lie" or push for things you don't need. Like when they refused to repair a flat I had and insisted I buy a new or used tire from them

I purchased 4 new tires at the end of November 2022. and a month later my front end started shaking. Took it in to my mechanics thinking it was issues with my front end and realized that both front tires had been bolts by hand and not with a power tool. the mechanic unbolted the tires by hand without any tools. This was an accident in the making. Would not trust them again.