Tempo Fitness & Performance

Tempo is an amazing training gym! I worked with Dani as my personal trainer and honestly she's probably one of the best out there! She corrected me on my form for many exercises that other trainer's I've worked with have not. She's super friendly and so easy to get along with and is very flexible with her schedule so booking your sessions is never an issue! I'm super thankful to have met Dani and had the chance to train with her!

Part 2 on why Im leaving a detailed one star review. Im using my second email lol because google reviews has a character limit...Since Dani is the manager and head trainer she decided she would give me a partial refund of $120 compared to $400. On April 18th 2022 I paid $640, 8 session package for $80 per session. I had 5 sessions left so a full refund would mean $400 yet she said she would only be giving a partial refund of 30% so thats where she got $120 which adds up to $24 per session. I would be taking a total loss.This morning (Wednesday June 8th) I asked if the personal trainer she is handing me over to can train me tomorrow since its Thursday and Dani mentioned she is available Tuesday and Thursdays. Dani said it would be unfair to ask the trainer to start tmr because its not enough notice"... how is that fair? Trainers can cancel last minute with their clients but they must be given more than 24 hours to start training. She also said she changed her mind and decided she will issue the partial refund at the end of the day because she does not feel comfortable with me being with another trainer at her gym. She made an unprofessional decision based on her feelings. Why is it when a client expresses their concerns it is not taken into consideration? I feel completely unheard

I started coming here for their bootcamp classes that are the BEST classes I have attended. They are the perfect balance of beginner and advanced as they always give modifications when needed. The space is very clean and staff so welcoming that it keeps you coming back.I also do personal training with coach Dani. She has helped me start my fitness journey and continues to push me to reach new goals. She explains everything so clearly and gets to know you throughout the workout and learns about you so she knows when she should push you and when to slow the pace down. She is such a great trainer and I highly recommend her if you are a beginner and want to get comfortable in the gym or are comfortable in the gym and are just looking for new ways to push yourself.If you're looking for a gym membership for classes, personal training or a new gym to go to yourself this is the way to go!

This gym is great! Really great vibes and Dani makes it even better! Honestly best trainer ever! She’s absolutely amazing! So understanding, motivating and makes you feel comfortable. I always walk out of there feeling like I achieved the most. She’s so knowledgeable and really knows how to always change up the workouts to exactly what I need! She’s also so flexible with timing to suit her client’s schedules so I can always manage to fit working out with her in my schedule with no issues. Highly recommend!

The community is so amazing here! The owner, trainers & the people who train here! They make working out fun with such a welcoming community! They have very knowledgeable trainers & intense bootcamps classes! Highly recommend this gym!

If I can give a 0 star review I would. *Please prepare for a long read* Everything I am writing Dani is completely aware of. I can even provide screenshots of our conversations.I was on a long search for a fitness trainer in mississauga to receive guidance and for someone to hold me accountable. I signed up at this gym on April 18th 2022 for personal training with Dani after reading all the good reviews about her. I felt that Dani was a good fit for me along with the fact that I would be investing in a small business. That same day we signed the contract she told me she accepted a full time position and will be starting her new job and so her availability would be limited to weekends.We agreed upon meeting every single saturday at 8am yet this was not fulfilled. Throughout these two months I've only had 3 sessions with her. Two weeks ago I expressed how I wanted more consistency because she has canceled our sessions multiple times. I understand how sometimes we have those days and feel unwell and cannot come to the gym. However all those other times she had excuses and would say she is running late and would need to reschedule.The cancellations happened on multiple occasions. I was being understanding and accommodating every single time. Every Saturday morning, I was mentally prepared and had my plan and intentions set out that I would be training with her at 8am. Imagine waking up and getting ready only to be cancelled on.What triggered me about this whole situation was last Saturday June 4th, 2022 she sent me a text around 7:30am saying she was stuck in traffic and would have to reschedule to tmr. (I was already in my car on the way to the gym). Again I catered to her and agreed to seeing her sunday. Later that day she says she has to cancel again and would also not be available the following Saturday. Dani was not able to reciprocate the commitment and trust I gave her. She gave me alternatives like transferring my sessions to bootcamps, boxing, or another trainer. Even though I was unsure (no background on this trainer) I agreed to meet with another trainer which on Monday June 6th I asked for Dani to provide me her ig/ contact info. Dani didnt provide it bc she said the trainer has not confirmed yet. But said she is available Tuesday and Thursday evenings. I was put in a position of waiting and not knowing whats happening. Also missing two consecutive weeks this upcoming weekend of not seeing a trainer.Mind you all my sessions have been paid for in full upfront on April 18th. As their policy states they do not issue refunds at all. I understood this because it was to ensure the Client does not give up on training and can meet their end of the contract. I was willing and ready to train and my reasons for feeling frustrated is valid. I was treated very poorly and gained no progress at all. I even opened up to Dani that I have been struggling mentally. I wanted someone to hold me accountable for coming to the gym and so I can stay consistent with myself. It was overall an availability and rescheduling issue. She should not have accepted a new client if she could not train me on our agreed day. She let me know she started a new full time job but she did not let me know she wouldn't be able to train me every saturday as promised. If I knew it was going to be like this I wouldn't have signed the contract.

I have been personal training with Dani for two months now and every workout she makes me feel comfortable but still pushes me to get stronger. She is extremely professional and caring about everyone she is involved with. Also strongly recommend the classes they have, I love the women's lifting class and the bootcamp classes. Anyone can participate whether you are new to fitness or looking for a change from the regular gym routine. Everyone is so welcoming and the gym has all the equipment you need.

I’ve really enjoyed my time at Tempo! Dani and Jason have been so welcoming, it’s a gym everyone feels comfortable in. Equipment is really nice- new and clean, and the turf area is great for lots of dynamic workouts. Dani has been my personal trainer for months now. She always considers the goals I’m training for, structures my workouts accordingly, and is a great resource for all info on how to move forward with your fitness objectives both in terms of workouts and nutrition. Super knowledgeable and motivating, I do feel like I’ve progressed because of her training. Highly recommend this place!! Never going back to a big chain.

Absolutely LOVE this place! Despite the governments constant changes in Covid restrictions, this business continues to adapt quickly to ensure their clients remain top priority for their fitness goals. I have trained with Daniella when the gym was open last year and am currently doing virtual sessions with her. I love the positive change I'm seeing with my body and I feel stronger then ever! Thanks Danny!