JCB Citroën Rainham Authorised Repairer

Service and first MOT carried out quickly and .Wife purchased a used vehicle and collected yesterday. Callum was excellent in every way, highly proficient and professional.Highly recommend this dealership.

Excellent experience with the parts department from Tim & Kevin needed a part for my wife’s Clio which they found & quoted on the spot. Also needed the radio code as the battery had been changed. Emailed the V5 document to Kevin who emailed the code back within 1/2 hour. I wish all dealerships were this efficient.

Trying to book service and mot, did this online got automated email to say someone will be in touch. As no response after a week, tried ringing service desk, no answer, got through to a different department who took my details and said they would get someone to ring me, still no call back. I even left a voicemail for someone to call me back. All I want is someone to call me back so I can get confirmation that my booking has been accepted and if so what time do I bring the car in!!! It's not rocket science

We picked up our c3 aircross today and I must say what a great car it is to drive .would also like to thank Max for all his hard work and knowledge and steered us in the right direction in choosing it.Would definitely recommend it.Thanks again Max .

Absolute disgrace of a dealership. My disabled mother ordered a new car back in March and was told delivery due April. All they continually do is mislead about the delivery. It was in stock one minute, in the port the next, then disappeared off the ordering system, offered an alternative, that disappeared too...... the list goes on and on over the last few months. Continually have to chase and they don't even have the courtesy to call back and that goes from the sales executive right up to the Business Manager. Even ignore your emails. I have to assume that maybe it's because the sale for a disabled purchase isn't as lucrative for them but just ignoring a customer and their family who are trying to help support is completely unacceptable! Still waiting a response to calls and messages and hoping this might help.Review update to response:For the avoidance of doubt this dealership has STILL NOT offered any sort of update or solution to the order. Anyone reading the response to this review will notice a lack of ownership continuing with system excuses and offers no solution and after 7 months you would have thought there would be a solution communicated for some point in the future at least? Finally got an email response last night still with no solution or update from dealer but happy to provide a JCB Citroen escalation contact so appears this dealership seems unable or unwilling to help.

Just wanted to say a huge thank you to Max for helping me buy a car! Very simple process and couldn’t be happier with it! Great customer service, and all the staff are very welcoming at the Rainham Branch! Would 100% recommend :)

Ready when they said it would be and even cleaned my van inside and out. Receptionists very friendly and an all round very efficient service

Excellent experience from this company. I Brought my car in for work recently a I couldn’t fault how helpful Charlie was, she got my car washed for me, an I couldn’t be happier with her service.