Sticks n Bones

Alexia is the best dog trainer ever! I am not exaggerating! She taught our puppy so many valuable lessons which helped his confidence, behaviour, and/or attitude. My dog went into training as a puppy with the experience of bullying from a Rottweiler, and developed trust issues, a lack of confidence, and was scared around other dogs and certain situations (along with the normal puppy behaviour - i.e. counter surfing, nipping with teething, etc.). Alexia provided me with lifelong skills I implemented within my puppy's life. She taught me valuable lessons and Bruno is so much better now! He found his voice and is working more confidently with dogs, despite his bullying trauma. Alexia gets to know your dog on a personal level and knows the science behind dog behaviour. This seriously helps accelerate the dog training process! I swear she is a dog whisperer! Bruno loves her and will be following her training techniques well after our lessons are over. I highly recommend her as a trainer, as she is so kind, patient, respectful, always on time, and understanding.

Our dog Coco was rescued from the meat truck in China. He is very scared of people and there was no way to get a leash on him after he came to our home last summer. Sev from Sticks and Bones is such an experienced trainer with rescued dogs like Coco. He spent two hours and got Coco completely changed from a disobedient and scared dog into an obedient and tamed one. We were so impressed by his professionalism and his knowledge and his patience.After Sev, Ilayna became our major in-home trainer, and she is an amazing lady with very profound knowledge in dogs. In the 7-session in-home training, Coco learned how to act upon our instructions, like sit, stay, lay down, slow walk, and go. Coco also learned some door manners (to greet guests and see them off without barking all the time). Ilayna also gave us a lot of good advice on Coco's food which turned out to be very useful, and Coco became such a good eater after that! We are so lucky to have Ilayna as Coco's trainer, and she has brought so much fun and progress to both us and Coco in this process.I highly recommend Sev and Ilayna from Sticks and Bones to anyone who needs to find a good dog trainer!

Overall the facilities seems pretty average, we were never given the chance to see further than the entrance so unsure as to how the actual boarding spacing looks aside from few images found online. However, the customer service is enough to consider another boarding location rather than this place. We boarded our 10 month German Shepard for 12 nights and told them multiple times before hand that we wanted to chose the 10night package (only saves you $40 but that’s still a good deal) although they told us since we didn’t mention the package again to them in the 20 seconds they stepped outside to grab the dog and her food we were not able to receive the package. There was still 10mins left until they closed for the day when we dropped her off but we were rushed away as if being there during their operation hours was an inconvenience to them. We even called the next morning to confirm the package and they said they would not honour the package deal since it was not mentioned during the 20 seconds of drop off. The only reason they provided for not giving the package was that they “get busy during the day and cannot be expected to remember that their clients would want to take advantage of the packages they offer”. Seems like an offer to get you in the door and then they do anything they can to avoid you taking advantage of the savings. In all if you can find another boarding place I would highly recommend saving yourselves the headache!Edit: We called 2 hours before closing to confirm what time your location closed as well as notified the staff that we would be running late, especially with the weather. Unfortunately, due to the massive snow storm and drifts that were beyond our control to make it to drop off we ran later than the original time however the staff was aware of this. The excuses and inaccurate information provided by the owner for extremely poor customer service is just another reason to avoid of this place except for last resorts, especially when it comes to boarding your pets.

Worked with Alexia at sticks and bones with our two rescues. Very knowledgeable trainer for working through issues with reactivity and building confidence. Would recommend to anyone looking to improve their skills with their pups.

Ive used Sticks and bones a few times now and I love them! It's a family run business that treats the dogs like their own!Staff is so educated on what they do that they've even told me if there is going to be an issue before it happens. I will definitely be coming back with my furbaby! Thank you!!

Alexia was our trainer and she was amazing!! We wanted to get our newfoundland puppy trained well before she grew HUGE so we decided to take the 5 class course and in 5 classes Alexia taught us how to deal with barking, walking, jumping on people, potty training, leave it commands, stay and recall as well as healthy dog to dog interactions. She even brought her own dog to our sessions so that our puppy could learn how to socialize and respect other dogs boundaries. We’re very happy and have continued to use the techniques that were taught to further train Luna our newfoundland poodle!

Alexia helped with some training for my foster pup that had some leash aggression. She was punctual, patient, and explained everything so well. My foster pup has improved greatly thanks to her and will now be the perfect addition to anyone's home.

This place is very disorganized. When I picked up my dog they didn't even know which dog to bring out even though he'd been there for a week. They couldn't find his leash. Then charged me an extra $15 because the checkout time was 11:04. I had entered the building at 10:45. And had to wait for them. They do not give you a detailed bill ( they e-mail it). I was given an interac receipt so you cannot see what they are charging. I will not be using this kennel in the future.

I appreciate all the teachers and staff. Melody is excited to go to the daycare every day. They are so nice and responsible. Thanks everyone.

The owners are so friendly and welcoming. I needed training for my pup and they paired me with a wonderful trainer named Alexia. She was so patient and calm with my dog throughout all the sessions and stayed very consistent. She was very punctual and communication was very professional. I am so happy to say that thanks to her training abilities my dogs behavior has improved so much. She taught me everything from basic dog training, leash manners, walking, recall, crate training... you name it! She was so informative and encouraged me to keep trying when things didn't seem to work. Its bittersweet that our training has come to an end but I would highly recommend her to anybody that seeks training for their puppy.