Dwell Property Management

I really appreciate the upstanding work Dwell's property managers have done. They have also been incredibly supportive as we moved from a management company that didn't serve our needs or collaborate with strata to address our property's issues.We've been with Florin for the past two years and he's been responsive and working connect with owners and help owners/residents deal with challenges that arise from living in a condo.Florin and our strata council are finally tackling the immense list of projects that have come to the forefront as many previous companies haven't worked to ensure our property (roughly 40-ish years old!) was well-maintained.Our first property mangers from Dwell who worked with us for about two year, Daniela was very helpful during our transition to Dwell and to ensure we weren't taken advantage of by different companies and bring about some organization that had been lacking.

We recently changed property management companies, and we were lucky enough to have Biljana as our new property manager. She exceeded our expectations. She always goes above and beyond to deliver excellent personalised property management of the highest standard. Her attention to detail, clear communication, and extensive knowledge in her field have been quite the asset to our building.

Jason Gill is the property manager where I reside n I have to say he puts the P" in professionalism. I have had to unfortunately deal with 2 water leaks in my bathroom caused by the above unit

I have awful experience dealing with this property management company. The property manager Leo is terrible to deal with. He does not act fairly and provides bad service. They just collect your money monthly and charge you extra money whenever possible. I feel that I am extremely unfortunate to have this property management company and manager. It's a nightmare for me and I could not sleep well many nights because of this property management company's irresponsibility and un-reliability.

I have held a variety of roles on our strata council: president, vice-president, and member at large. In all of my roles, I have really appreciated working with our property manager – Jason Gill. He is approachable, responsive, knowledgeable, and cares about the people in his buildings. He is able to offer sound advice based on his thorough knowledge of the Strata Act and also best practice. Unlike other property managers we have worked with, I can 100% say that we trust Jason with our building and know he is looking out for the Strata and owners/residents alike. Jason knows his stuff and any strata would be lucky to have them as their Property Manager.

Dealing with Dwell Property Management has been a great experience. Specifically dealing with Florin Dragoiu our Property Manager. Florin is on top of all the issues we send his way. He is very knowledgeable, efficient and very easy to deal with. He always responds to every email either by email or phone when a phone discussion required. We have used a variety of Property Management companies over the 29 years I have lived here and Dwell and Florin have been the best experience by far. Great job Florin...and thank you!!

I would highly recommend Dwell Property Management to any strata council. Dwell recently conducted an information Zoom session. There were clear and useful data given and control was maintained over the session at all times. The latter never happened under the previous management! Dwell manages the 125 units of Place Fontainbleau in Coquitlam and does an excellent job. Lindsay Oliver Unit 52

I've worked with Jason as a member of strata for 3 years. His professionalism has always been exemplary. In my work life, I consistently recommended Dwell and Jason to my developer clients that are looking for professional strata management needs when turning over their developments to their new owners. Don't look anywhere else.

The property management people are very laid back also reaching out to them for any help is difficult. First of all the property manager Julia Radu responsible for our complex does not pick up the calls even after several attempts as well as when you try reaching the caretaker of the property complex no response from her as well. Even they do not have a courtesy to call back. Trying to reach out to them since 3 working days but did not have any luck yet. Also left an email to the person responsible for our complex but even after 3 working days no response from her end. Really unprofessional. When you want someone to address the issues and get a prompt response for your concerns in the complex may be it takes ever for them to get back to you. Really upset with the service of this property management company. I hope someone gets back to me soon to answer my concerns

After reading all the reviews, I am not surprised about their bad services and don't recommend this strata management company. Our property manager totally missed our payment authorized email of a special levy. Because of his mistake on missing our email, we couldn't pay by installments. Within the whole year, he never checked or followed up on the abnormal payment accounts.Until the day we received the letter of outstanding balance, we contacted him and still trying our best to see how to solve the problem. During the whole conversation, I don't feel he is apologetic, and replying us in a cold tone and like a robot. I don't feel his passion about his job, neither don't care about his owner. Until the end, we just received a sentence Please review the minutes and all owner with no expectations as per council". Throw the ball back to us and council.To respond to Ken Armstrong