Things Engraved Online Only

I would give zero stars if it would let me.I visited this store on two separate occasions. Same employee both times. She lacks customer service skills, if she has any whatsoever. She did not acknowledge me when I walked into the store or greet me at any point while I was browsing. Never spoke to me to help me find what I was looking for, no interaction until I spoke to her. I'd like to mention I was the only person in the store both times, and if you haven't been inside the store - it's far too small for anyone not to know someone is there. When I approached her to inquire about a product she acted like I was annoying her. I simply will not ever do business where people are made to feel as unwelcome as I was on both occasions.

Great customer service from the young lady at Things Engraved: Georgian Mall location . She was phenomenal .

Terrible serviceWas told to come back in two hoursWent back four hours laterTold to come back in 20 minutes45 minutes later it was engraved wrongNow here I sitStill waiting

Product was available and engraved nicely. A little pricey but worth the wait and the recipient loved it.

Awesome store but only problemHere should be more staff overallExcellent

I had 9 pieces that I needed different wording on, I dropped them off this morning send she did them all in 30 mins! They turned out beautiful, I'm really pleased. Great price, less than $80 for the 9 pieces. This place has great customer service and is a strong recommend

When I went to pick up my order, it was not completed due to an honest mistake from another employee. However, the employee today, Caitlin was very calm and called who she needed to call to help rectify the situation. They turned a very upset customer to a loyal one with their service. They have won me over. Thank you for the help from everyone today!

The service was great and very helped

And recently bought something to say goodbye to my doctor and receptionist and they did a fast friendly service for Engraving within the hour

Stayed open late and made sure I recieved a beautiful gift for a friend's engagement party. Last second, no notice. Went above and beyond.