Coast Capital - Head Office

Coast Capital all location closed Mondays. Nothing that is advertised is true about the hours of operation.This is does not help those that travel to get information that is required for the individual business.

Most excellent service. Great people. Very helpful staff

Opening up a business account was as easy as 1, 2, and 3. Within a few minutes my business account was open and I had a call welcoming me to CoastCapital for my business service. The ease of use and the integration with my existing personal accounts was amazing and I’m so glad to be doing my business banking with Coast Capital. Based on on boarding and UX alone, you have a client for life.

Coast capital is fine but when all available details online regarding their hours of operation are incorrect and havnt been corrected in probably years that a problem, claims to be open modays they are not

I asked at couple branches near my place and called lots of time. Trying to get a response for RESP is a challenge. I ask same questions on dispersing RESP; I got different answers. I went into a branch with financial advisor.Talked to her and got some answers. But the RESP dispersement had not come through. I was told 5 business days. Now two weeks at least. Coast auto is not better. I tried to find out if I can lower my cost for car payment. Enquire and sent my documents in February, I did not get a response until I complain. What's going on.

Wont deal with customers complaints say open online banking first. I dont do online banking they dont care about customers.

Always temporarily closed! Or is it a COVID outbreak?The least they can do is update on google. 2nd time wasting my time. What kind of headquarters are they running can’t even keep it open. Horrible bank and non existent service!

If I could give negative star I would, by far the worst bank I have ever delt with why I tried to leave my bank for them I don't know... We tired cancel the bank account half year ago and I remember now why it was so hard to do that. When we signed up it was for free chequing account. My husband and I can't sign in on apps we called gave information we remember to get thru to get help they had no problem telling us we owe them money but couldn't tell us why. Even tho we tried to cancel the account and close it. Asking for 8 digits I don't have them I have estatments coming to my email and when asked what my email is they told me it's wrong if that's case why they sending to my email than? Not mention user name part the kept getting to go to nother line to press in my card number but it was telling me did u forget Ur card number even tho I was typing it in and I was calling because of that reason and she kept making me do it even tho it wasn't accepting it. Then telling me I need go into branch which makes no sense to me. She can say I owe money but can't tell me why so. Guess it will stay open and in negative for ever because they are not helpful

My grandma was experiencing technical difficulties and was locked out of her online banking account. I began to get frustrated and suggested that she switch banks due to the hassle that she was experiencing. She spoke to several operators who was unable to assist her and advised her to go in person. However, she had a flight to catch the following day and was stressed out. Despite, the trouble and the frustration, Operator “LEO” who assisted us from 1845-2000hrs, was extremely patient, helpful and able to resolve our issues, when no one else could.

very bad service, no help and understanding. Many agents are very rude.DO NOT DEAL WITH THIS BANK