Bell

Worst experience I have ever had with a bell store. First off...you contact the store to see what they have in stock. Try calling them back a minute later and they have their phone off the hook...did not understand why. Upon going into the store to see if you can upgrade your services and the person is very uninterested in serving you. No one else in the store and already had the feeling we were troubling her as she was too busy playing on her phone rather than trying to explain things or working with the customers a solution. Extremely poor customer service and will not be going back. Sad when you ask them about their service and they turn you away yet you can go to the Source and have a way more pleasant and friendly experience where they actually work with the customer. At this rate I am not surprised that I did not see anyone else in the Bell store..they probably had a bad experience as well.

Company asked to ship a company phone for a manager over night to his personal address and they haven’t do so. The manager had to resolved everything by himself since the mistake made by the store clerk and didn’t take any action.

Nate was extremely helpful and pleasant, I went in just over a week ago for an upgrade and he made the process easier than ever!This was my first trip into the Collingwood Bell store in years where I left feeling happy and satisfied with the service I received.my phone came in expediently (2 days) and the service I received from Nate was beyond amazing!

I came to this shop for a question about a phone repair. The Bell employee at the front desk referred me to a place down the street because the guy there is very good". If I wanted to have the phone completely destroyed and broken beyond repair

To have customer service assure credits would be issued and then not show as credit - not changing billing addresses, disconnect services 2 weeks before a move date, and an inability to work with businesses to resolve the issues created by the corporation itself and its staff is absolutely appalling and a full disgrace to this corporation - after almost a full day on and off the phone this is still not resolved and our services still not re-established from Bell’s own customer service errors - this is one very unhappy customer who wants nothing to do with the lack of adequate service, response or resolution. To Add 3 Months Later and the Exact Same Problems - Multiple Calls to Have Billing Address Changed - to no resolve after 6 weeks and finally after Multiple Calls to 310-Bell it was finally changed. If we could give less than 1 star - We would!! Only reason for staying with this atrocity of a company is due to contract!! Look anywhere but bell for your services!! You’ll be glad you did!!!

Nate from this location called me to help set up internet for my home and was hands down the most helpful Bell employee I've had the pleasure of speaking with to date. He was very thorough and made sure every detail was correct before ending the call. Would highly recommend their service as it was above and beyond. Thanks again Nate!

I went into the store and spoke to John about a problem I was having with updating my minutes on my cell phone even though Bell was not my provider. We have a Bell landline and I thougjt he may have a suggestion for me as to what I could do. He did make a great suggestion to help me. I then implemented same and I was very successful with the outcome. Even though his suggestion had nothing to do with Bell at all, he enabled me to deal with the situation at hand. I really appreciated him.

Nicholas was very helpful thank you so much:)

Very unimpressed with your service recently. We had problems with our router recently and lost internet service. We got on a 3 way call with our landlord to troubleshoot with one of your representatives. We were told the issue was the router and that it needed to be replaced at our local Bell store asap. We went in (which was challenging with business hours of 11AM-6PM.) And were told sorry