Hakim Optical Barrie - Heritage Square

Samantha was super helpful with helping me find a pair of glasses that suit my face and my style. She also helped to make sure u was able to get my glasses before I moved and everybody was very helpful and communicated with me to keep me updated on my glasses. I couldn’t have asked for better service. Truly fantastic!

We visited this location (Yonge St.) today and the experience would have been one of ourworst. The male employee was busy with a couple so we just looked around and waited. There was no acknowledgement on his part but we waited patiently. We found three pairs of glasses that we wanted to try on but since they were designer glasses, they were in locked cases. We waited more and more but he just continued to ignore us like we were invisible. We certainly didn't want the red carpet treatment but it would have been nice and just right for him if he said something but he obviously didn't want to entertain us. We left without him saying a word. What a way to treat people!There is no such thing as insignificant potential customers. I guess the store is doing so great that they don't need what could have been over $1500 sales ( two designer frames, progressive and transition lenses, eye exams and prescription lenses for a pair of sunglasses).By the way Optica Nova on Essa Rd has excellent service.

Fantastic service, spent time with me and was very patient when explaining all options. Best service from an optometrist ive experienced. Will definitely recommend and return.

I was heading towards a different optical place that was closed so I decided to check in Hakim for a quote. Jen the manager assisted me with a genuine quote that was affordable for me. She was patient with all my questions and took me seriously with my inquire which lead me a quick sale.Sean was the technician that put my lenses in my frame, he did a great job and was super friendly. I really like how transparent this place is. Although the original quote was a bit high they were able to help me out with something affordable for me. I appreciate you guys! I'm brining Starbucks for yall next time!Don't be shy go and ask for what you need they will help you out.

A perfect place to have eye glasses and the reason is one and only the staff. The manager jen, optician Raman was so helpful and joyful person who Specially helped me out alot. The boy optician named shaan was also helpful. All an all a great place to buy glasses.....

AMAZING! My 9 year old found out he needed glasses yesterday and he was both excited and nervous about getting them. He and I went into Hakim and Adam was the most amazing guy EVER!! He helped my son find the right size and fit for his head and then was incredibly kind and patient helping my son try on just about every pair of frames in the store! My son left feeling confident and excited about getting his new glasses. He loves how they look and fit and Adam was even amazing at pointing out things like making sure the arms weren't rubbing in his shaggy head of hair. Fantastic customer service! Highly recommend Adam! THANK YOU SO MUCH!!

Amazing service, the staff was extremely nice and welcoming. Sam helped me find the perfect frames for my face while i waited on new lenses to be put in my old frames and she made the entire experience fun and easy. They had my frames done in under twenty minutes and i would 10/10 recommend anyone who has or needs glasses help to give them a visit.

I visited the place a month ago, Optician Shawn is wonderful, superfriendly guy with extensive knowledge which no one else possesses. It was a pleasure to deal with Shawn. The glasses came in quick, nice and clean. The best thing about him was how he explained every minute detail to me which no Optician has ever had. Highly recommend the place.