PetSmart
1678 Reviews
- Friday9 am–9 pm
- Saturday9 am–9 pm
- Sunday10 am–7 pm
- Monday9 am–9 pm
- Tuesday9 am–9 pm
- Wednesday9 am–9 pm
- Thursday9 am–9 pm
About the Business
PetSmart West Ottawa Pet Store in Nepean, Ontario | Store #0915 | At Nepean PetSmart pet stores, you'll find essential pet supplies and services. This location offers Grooming, PetsHotel, Doggie Day Camp, Training, Adoptions and Curbside Pickup. Visit us at 1851 Merivale Rd or call us at (613) 225-6627 for an appointment. The PetSmart Treats program earns points for purchases and pet services!
Contacts
Call Us
+16132256627
1851 Merivale Rd, Ottawa, ON K2G 1E3
Hours
- Friday9 am–9 pm
- Saturday9 am–9 pm
- Sunday10 am–7 pm
- Monday9 am–9 pm
- Tuesday9 am–9 pm
- Wednesday9 am–9 pm
- Thursday9 am–9 pm
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Curbside pickup
Recommended Reviews
Carol Burns
18.10.2023
PetSmart
April 12/23Riley had a great experience today. Groomer Ashley was very gentle and patient with him. He tends to get a little hyper under this situation, but we found the right place for his needs ! ❤️ the girls there.
Ethan Wright
26.09.2023
PetSmart
Very friendly Staff and the groomers are great with my little guy.
OY CN
23.09.2023
PetSmart
Why is everything so expensive? Is there any proof that cat food made from free range, organic, gluten free, nut-free whole chickens is any healthier than otherwise? I fed my last cat the cheapest food I could buy from Walmart and she lived to age 20.(The staff are nice, though.)
Mee Bartlett
29.08.2023
PetSmart
The staff is friendly, helpful and great. Store is clean. Lots to chose from no matter your pet.The downside, the prices are high.
Racha Ayyache
25.08.2023
PetSmart
Three weeks ago, I booked a hotel stay for my kitten. I dropped off my kitten at pet smart before 3 hours of my flight. My kitten was neutered 3 weeks ago, and while I was asked all the details about his medical condition on the phone, no one mentioned that if there are any stitches, they won't be able to take him.They asked me to leave and take my kitten with me, and they didn't make any arrangements since I had to catch my flight in three hours. The horrible part is how they keep your cats in a small cage for days and charge you 30 dollars per day. I wouldn’t recommend their service at all. Stay away from them and keep your pets safe!!!!!
Lana Stupar
24.07.2023
PetSmart
The dog grooming salon is aces. They love my dog, my dog loves them. They are so gentle with her and I've never had issues with the nail trim/grind. Great experience.The treats sold in store should be reviewed. They can be dangerous to pets and can be of poor quality.Tldr: the employees in store are superstars but corporate needs a talking to.
Andy Church
23.07.2023
PetSmart
The dog trainer, Amber, is in a word, wow. A natural with any animal handed to her. Expecting to learn lots in our intermediate class!!!I'm super keen to see our puppy settle into some calculus amongst other things. Nothing looks impossible!
Chris Welch
19.07.2023
PetSmart
Great staff quite helpful. Our daughter asked us to take over her aquarium. We are total noobs. Folks here have been great to help us. Had to replace the aquarium and they had stock and helped get it into our car on a cold night.We also have a couple of cats and pick up things for them from this location.
K Smith
18.07.2023
PetSmart
Dog training at this location is fantastic! Amber is such a great trainer. She is always so kind, passionate and positive! We did the Beginner training with our dog and after a great experience, we’ve gone back for Intermediate, Advanced and Brain Games. The other staff here are also friendly and helpful.
Beth Hernen
14.07.2023
PetSmart
Left my dog at the hotel for a few days, upon picking him up I witnessed a staff member in the play room yelling at the dogs and spraying them with a water bottle. I emailed the store about this disgusting interaction and they confirmed that they train their staff to spray the dogs... I never gave consent nor do their docs state they will use this abusive and unproductive method when dogs are simply playing. My dog had anxiety when I picked him up and now I have no way of knowing if it was from seperation or from mistreatment. Regardless, I will be sharing this story and emails everywhere possible as people deserve to know that their animals will be mistreated at this facility.
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Map
1851 Merivale Rd, Ottawa, ON K2G 1E3
PetSmart