Derek Roberts Country Store

I went in here today to pick up a pack of cigarettes. Greeted the cashier with a smile, asked for my pack, and handed her my healthcard, as I know I don’t look of age.After staring at my ID and then myself multiple times while smirking, she says with an attitude as though she’s caught me doing something wrong “this looks nothing like you”. Doesn’t ask for another form of identification just stands there smirking at me.This obviously upsets me as I’ve been nothing but kind up to this point. I say ok.... I’ll give you my drivers license. After this she continues being exceptionally rude stating that’s what I should have given her in the first place anyway because apparently my healthcard is not a valid form of identification. Despite the fact that I have used it for almost all cigarette and alcohol purchases in the last year. The LCBO also states that a health card is valid ID so it has never been an issue for me before.This woman who also claims to be the manager and owner has absolutely terrible customer service and was rude to the lady and her kid in front of me as well. Didn’t even return the lady’s friendly greeting.Be warned, this woman has a nasty nasty attitude and swore at my fiancé after he asked for the owners number. Take your business elsewhere.

We have been stopping here for almost 17 years now. My wife and daughters appreciate the cleanliness of the restrooms.

Nice little convenience store next to the gas stop. It has a bit of everything from cold drinks to clothes. Clean washrooms and courteous service compliment this Muskoka decorated store.

Great location with a variety of food snacks clothing trinkets souvenirs and household items with something for everyone. Fast friendly service and free parking.

They swear about customers as you walk out

Friendly people

Cool place neat stuff