Midas

I booked an apt for an oil change and they were running a bit behind and I ended up having to wait a bit longer than expected and they covered the oil change. I also needed some other work done and they quoted but put zero pressure on booking it. Amazing customer service!

I've gone to this location for a few oil changes before, without a problem. However, I went there last week for an oil change (nothing wrong with that) and I mentioned that when I turn to the right, my car makes a grinding noise, and I asked them if they could inspect my car to find out what the problem was. They came back to me with a quote for $700, saying the front brakes needed to be replaced, and that they were metal on metal (which was what was causing the grinding noise). I told them my brakes felt fine, and that the noise occured, even when I wasn't braking. Since I didn't have the funds to pay $700, I told them I was going to look around for a better price (they did say they could lower the price to $600, but that was still too much).I ended up going to Jerry's Place, off of Davis Dr. He took my wheels off in front of me, and I was able to see that my front brakes were FINE. At least about 50% left on them. The grinding noise was caused by a misplaced dust shield. Jerry adjusted the dust plate, and the noise was gone. He didn't even charge me anything!I was livid at Midas, to say the least. I went back to Midas, to confront them, and ask for an explanation. The front desk person seemed very apathetic about the situation, and when I talked to the technician that gave me the incorrect diagnosis, he kept repeating that based on my visual inspection

Booked an appointment to change my winter tires and to have an oil change. Domenic and his team were great! They were friendly, courteous and prompt. I also asked if they could check my brakes and they made time to check them and provide great advice. Excellent customer service, highly recommend Midas Newmarket, I will definitely go back for service!!!

Domenic and his team always go over and above to provide excellent customer service. They are extremely knowledgeable, are able to pin point problems very quickly and get your vehicle back up and running in no time. Would definitely recommend Midas in Newmarket - a great local business that always puts the customer first!

Booked an appointment for brake pads and today I was told needed to replace the rotors, therefore, I refused to make it with them. The price provided was crazy expensive. I picked up the car after half an hour and somebody at the front desk gave me the key back without even looking at me. You guys lost a client

The best mechanic in the York region area. Dom is a stand up guy and the rest of the staff is the same. These guys will take good care of you, and you never have to worry about them doing anything to make a quick buck off you. They do good honest work at a fair and reasonable price. Been going to this Midas for a couple years now and wouldn’t even think of changing it up anytime soon. Definitely find some of the best there is in the area here.

I had sent a repointment request/quote request online for a new tire that I needed for my vehicle. They got back to me really quickly, clarified what I needed, and walked me through the pros and cons of the tire. They had to order in the tire for me and 30 min later they had it in stock for me and were able to take me in right away to get the new tire installed. It didn't take long for the tire to be changed out and I was really happy with how quick the entire experience was. This was my first time ever using this Midas location and will definitely go back there for if my car needs servicing in the future!

Top notch service and overall experience. The manager Domenic went out of his way to make sure I was aware of what was needed and the time involved. Did the best he could on pricing and went above and beyond in every aspect. Would highly recommend this location, will not be disappointed.

I had my brake pads and rotors replaced by the team here, and in the weeks and months to follow had multiple recurring problems. Although disappointed and frustrated, I was impressed by the team’s efforts to diagnose and resolve the issues. Dominic was very willing to work with me, and eventually I was financially compensated for the problem. Excellent customer service.