Factory Shoe

I ordered a pair of Clarks Leisa Grace sandals from the Factory Shoe and was very please (and impressed) by their speedy delivery. I love these sandals, they are the third pair I bought (in different colors) as they are so comfortable!! I bought my first pair 3 years for a trip in Europe in which we walked and walked for days and these sandals were so comfortable, I had to buy more. But I just paid less than half the price I had paid for my first pair from a store downtown Ottawa :-) BONUS!!

Absolutely, the best place. I was having hard time finding running shoes my size. They had exactly what i was looking for

Nela from Factory Shoe Store on Upper James served me and found the perfect Birkenstocks for me after she explained the difference with the other brands. Later we returned and she assisted my husband to find the perfect work shoe for his needs. Nela was friendly knowledgeable and professional during the entire time. Great employee.

Went in looking for a pair of shoes I could wear all day standing at work. The girl that helped me was nice but she didn’t seem to have too much input on what shoes would be best. Then as I was trying on shoes I could hear one employee telling a new employee all the work he did was wrong. She was so rude to the poor kid it left a bad taste in my mouth.

A good place to shop for shoes. It has all types of shoes for one's need. I usually get my sporty and dress shoes here. Not cheap but some good deals to be had as well.

Ordered online mens sandal Size 12, they call me and said it is ready fir pick up. When I get there it is size 12 kids lol. I double checked my order and there is no indication that it is size 12 kids. Not even an apology for wasting my time and they were acting as if it was my fault lol! I demanded my refund and will never shop at factory shoe ever again!

I went in to buy a new pair of running shoes and I always go to the men’s due to my feet being size 11.5-12. While I was looking at shoes a sales woman came past snd asked if I needed help I mentioned I wish men’s shoes came in better colors as the colors are so boring and I can’t find women’s shoes big enough for me. While she told me about this new brand they sell and they go up to size 12, she took me over to the ladies section and I was so excited to find great selection of colors and widths, they also have sandals and dress and casual shoes in the brand as well. The brand name is Propét and I got 11.5 xxwide and they are amazing, no more sore feet when I get home from a long day at work. Thank you to the saleswoman whom I believe was named Ann? As I told the cashier that this lady was wonderful and she needs to be appreciated for her knowledge and salesmanship.I’m so pleased with my new shoes.Thank you wonderful caring sales lady.

Nela on upper James was very polite and helpful! She made my experience very pleasant

Location had a wide variety of shoes and boots. Did not have any luck finding anything I was looking for. The clearance stock prices were still a bit high.

This location has a great variety of quality sandals, which is why we visited recently. Noticed that casual shoes and athletic footwear are also in abundance. Pricing is great - most are below competitors! We spent an hour trying different makes to find the best fit for comfort and longevity. Left with a pair each. Satisfied with all aspects of our shopping experience here. Oh, and you require a staff member to code open the public washroom, if need use - is spacious and clean. 10 out of 10 all 'round. Keep up the good work!