Maple Leaf Self Storage

This location gets 5 stars for cleanliness, customer service and security. I liked that there is a full-time live-in security guard in the building. Good access to dollies and carts to unload and move larger items. I never saw any pests, and other clients seemed professional and courteous when passing in the halls.I took off a star because their hours are very limited. They don't open until 8:30 am, and they close at 8pm sharp, and anyone still inside after that gets locked in. That only left me with 1.5 open hours a day outside of my work schedule that I could possibly plan around. Not a lot of flexibility and it caused several complications and tough compromises. But I knew their hours when signing up, so there was no surprise there.The loading bays also have parking bollards blocking access to them, which is a pretty frustrating place to have them. The bay landing is about the same height as a U-Haul deck which would be super convenient except the bollards prevent you from getting close. You've still got to use the ramp on the truck and centre it between the bollards like a bridge. Standard enough, but it just feels like a misuse of space for client convenience and ease of lifting.But I do think their other qualities make them a solid recommendation for a storage unit facility!

This is a well kept secret! Such lovely staff and so well informed. The price for a 5x8 locker and lock is very affordable. I paid for three months and got 1 month for FREE, reducing my monthly fee! Also, if you refer anyone to Maple Leaf, they get a $25.00 reduction in their fee. THANKS MAPLE LEAF.

Great, friendly service. I've stored stuff with them for 2 years. When I moved from a big locker to a smaller one they credited me what I'd already pre-paid to the smaller, cheaper locker, saving me about $100. The place is really clean and the staff are helpful. They have some things like shring wrap, packing tape etc for sale in the lobby in case you need it.

Staff are friendly and informative facility is very clean and well organized. Well equipped with everything you need for your move. Hand carts are provided to take your things up to storage lockers via elevators conveniently placed at the loading dock very happy with my experience here.

We have rented storage facilities before in other cities but this Maple Leaf Storage operation is the best one we have ever experienced. The place is always clean and we frequently see cleaners going around picking up while we are there. There's an impressive security system in use and we have never seen anyone suspicious on the premises. There are always carts available and we have never had to wait more than 30 seconds for an elevator. The staff is helpful, friendly, and very professional. We have changed lockers three times now as our needs have grown, and each time the staff has been very helpful: showing us potential new spaces, explaining the cost differences, and helping us make the most economical choice for our needs. The only downside to this place is that it could be a little closer to our home. ;)As storage goes, in my experience, this place is as good as it gets.

Just love this storage facility. Clean, convenient and has the best staff.Sherry and her staff are so helpful and make storing your items so way.

When we were on the hunt to rent a temporary storage locker for our belongings, we contacted the commercial drive location( after looking at 3 different facility locations in our area ) and were invited down for a tour of the facility.We met with Bill who was very knowledgeable about the building, locker sizes, pricing, building features, rules, etc. We were very impressed that this location was the only drive- in locker facility for the lower mainland which was a huge bonus as this meant our items would stay dry when moving into the building on rainy days ( we moved our belongings in the fall- you know Vancouver weather)!!Security was also impressive with the amount of cameras, motion sensors, etc- this building is like Fort Knocks. We liked that the building was also temperature controlled. The amount of dollies that were always available to move our belongings. The polite and always willing to help staff; the list goes on and on with positivity.We highly recommend this location forever more, you won’t be dissatisfied. We feel like we are leaving a family.The staff always had goodies for our kids when we visited the office and were always treated with tons of respect.At one point we downsized our locker, and it was a quick process. Billing was always easy. And our move out was just as smooth.Like I said we are sad to go, but forever greatful for the wonderful experience with maple leaf storage and staff. Your in great hands with this location

This was the first time using any Storage Services and I was extremely pleased with the facilities and staff at Maple Leaf Self Storage. The location was easy to get to, access to my storage lockers was convenient, and I always felt secure coming in/out to get my items as I needed to. Before selecting this location, I visited a number of other competitors but none were as good as this location. The indoor covered space for loading/unloading cannot be underestimated. I would 100% use their services again in the future if I needed to and have no problems recommending it to anyone else as well.

Sherry & the team were amazing + accomodating the entire time I was with them. I was a special case with my storage needs and not once were they closed minded and shut me down with my needs. They found solutions to make it works every time. They earned my business for life here in Vancouver. Thanks team!!