Aquareal Water Systems Inc.

Very poor after sale customer service.. they won’t come to install the filters on my K5 as they don’t have any technicians. I asked them how are they doing new installations if they don’t have technicians to which they came up with silly excuses like the technician does not want to come to any areas other than Toronto.

Excellent service and water quality is superb. After looking for RO options, I decided that going to store and refilling 3-5 gl jugs is the best option for me. Staff are amazing and it is always a quick in and out.

We bought a whole house water systems, It was very good, but I will suggest company should check the systems once a year , we had a problem the white hose water unstop running the water, we called the company, they have to charge the labor fee for checking, I ready think it is systems problems.

Philip came out and gave us a quote. The guy was honest, friendly and very informative. We are more then happy with Kinetico softener they installed. Highly recommended!

Great customer service! Great technicians! Prompt service!We had a Kinetico a200 filter installed by Nimbus a while back. They didn't have filters or wouldn't call back at all.Aquareal were very prompt and professional. In 2 days after a call, a technician came in to change the filters. He did the water tests and recommended to change the whole system; it was quite old (8-9 years). The next day, we had K5 ready and installed.Thank you very much. That's a way to do business!

Really nice and friendly staff! Excellent reverse osmosis water quality. Refilling 3-4 of my own 18.9L containers every two weeks. Convenient location a few minutes off hwy 401. Thank you for the great service. Keep it up!

I go to this store with my friend to have water fill up, they have Reverse Osmosis , Alkaline & Deionized water to choose from, and the price to fill up a 5 gallons bottle is only $4.00, very good price, even cheaper than buying from Walmart or supermarkets!

They had the Kinetico filters I needed in stock and when one of the brand new filters leaked on me they replaced it for me with no problems. They also answer their phone promptly which was a problem I had with their competition Kinetico dealers. I will use them for my water softener/filtration service from now on.

I came to know Raymond of Aquareal Water systems during the Home show in 2018 and was originally not sure if he can serve my home in Cambridge area. I had couple of quotes for the Kinetico water filtration system I was interested from suppliers and finally agreed to work with Aquareal for same. The words I can describe this supplier are 'Awesome-Awesome and Awesome. At any given time I did not see lack of follow up, had very professional installation, punctual and most importantly they will go extra mile for you to ensure you are satisfied to the fullest and that too at very decent pricing. The best part was they will suggest you improvements/modifications if they feel you are spending more than what is required and not try to sell you. If you are thinking for a water system please do not worry and trust these people without any hesitation. I am aware they serve Toronto and GTA but they installed at my home near Cambridge/Kitchener and I am very confident they will also provide future service without any second doubt. Completely satisfied and will totally recommend them. Thanks Raymond and team.

I had an amazing experience at Aquareal Water Systems. I got my Kinetico drinking system and water softener from them. I am very satisfied and my wife love that soft feeling that she has after the shower. Ivan sales rep over there was very knowledgeable and helpful. Thank you for a great service.