Downunder Travel

Ryan made all of our land and air arrangements while touring Australia, including transfers to and from the airports.Everything happened perfectly.During the planning stage, Ryan kept in touch with us, and as things progressed, sought our acceptance of his ideas and plans for each aspect of our trip.We knew what to expect on every leg of our trip.We would most definitely use him and Downunder for our future trips, and recommend him highly.

It is always a pleasure dealing with Downunder Travel. We are experienced and savvy consumers of travel products, and we greatly appreciate the transparency and expertise of Stephanie Coleman. What was supposed to have been the trip of a lifetime to New Zealand is turning into an annual migration! Thanks, Stephanie.

I have been working with Stephanie for almost 2 months as we have a very complicated trip to 4 countries over a period of 35 days. To complicate matters, we HAD to end up in a particular place by a certain date in order to attend a family wedding and we had a very strict budget. Not only did Stephanie manage to get all of the details right, she was able to continually find savings for us as we went along in the process, allowing us to finally come in under our budget, including all taxes and travel insurance. WOW! We can't wait for this trip to unfold and I know it will go off without a hitch. Thank you Stephanie for all of your hard work. We would not hesitate to recommend you to anyone!

Downunder Travel did a magnificent job planning a wonderful vacation to Iceland and Norway for myself and my extended family. Our group consisted of 7 adults and 2 infants and the logistics of car seats, cribs, and other child friendly needs were easily arranged by Stephanie and her staff. The end of our trip posed some challenges related to Covid but once again Stephanie made all of the alternate arrangements required with rebooking airport transportation and flights so we could return home safely. I was incredibly grateful for the travel assistance! Most importantly, this trip was the fourth time I had booked through Downunder Travel and was once again, a great experience. The selected tours and hotels were top notch and so enjoyable. Couldn't ask for a more professional or helpful travel agency!!

Downunder Travel did a wonderful job of working with us to make our trip memorable and special. We were very impressed with Stephanie as well as with the local operators who took over once we were at our destination. They all worked hard to take care of every special detail and even worked with us to arrange and execute many of our special requests at the destination. Thanks so much to Stephanie for working with us on a complicated itinerary with difficult travel requirements (searching for a transit-visa free connection etc.). Stephanie worked tirelessly to make everything perfect. Everything was handled excellently and our trip was absolutely perfect! I would highly recommend Downunder Travel for all your travel needs. I know we will be using Downunder Travel for all our future travel bookings and trips.

We would highly recommend Stephanie Coleman @ Downunder Travel. We just returned from a 21 day trip to Australia and Fiji and had the most amazing time! Accommodations, exertions and transfers were all well coordinated and our 10 flights went without any problems. A trip of a lifetime.

Ryan @ Downunder TravelThis is why I chose a Travel Agent and why I am glad I did.For 9 years I lived and worked in Sydney. Although I did travel, it was mostly to other major cities in Australia.After arriving back home in 2019 I realised there was so much I had never done.Fast forward to late 2022.I knew I wanted to see a few different places. Uluṟu, Darwin, Adelaide. I started searching for tours and flights and quickly became over burdened with decisions, options and websites changing the prices of flights.I reached out to Downunder Travel with a fairly blank slate.Ryan took the time to speak to me providing options and suggestions.But at the end of the day it was the little things that truly made the trip worth while:- seeing Uluru for Sunset and Sunrise the following day (Ryan’s Suggestion)- the aerial tour of Darwin (Ryan’s Suggestion)- incredible Tour Guides who were knowledgeable and friendly- private car pickup and drop offs from airports > a must I now realise for places I’ve not been before- suggestions of things to do that I would not have thought of ie: Kangaroo Island while in Adelaide, Kings Canon hikes and a Glamping Tent to spend the night while in the “Red Centre” (Ryan’s Suggestion - are you seeing a trend?)Although I am sure I could have done some of this myself with time and research, the reason I am so happy with how this trip went was because I didn’t have to DO anything but show up when and were I was told.Would I use Downunder Travel again?Oh, yes.Will I use a travel agent for my next grand adventure?Oh, definitely yes.

Stephanie at Downunder Travel is a knowledgeable destination specialist who gave good advice while arranging our trip to Australia. COVID-19 became a pandemic and interrupted our trip in March 2020. Stephanie kept us up to date and advised us about the constantly changing rules and conditions. She dealt tirelessly with cancellations and re-bookings as the situation evolved. She demonstrated genuine concern and empathy for our well-being. Our safe return home in early April 2020 was secured by her unrelenting effort and helpful advice that she provided during her often extended working hours.

Thanks to Stephanie D and her team both here and in Australia for making our 3 week tour work so well. The right accomodations and the right tours got us to see what was worth seeing and then some. Would highly recommend using Downunder Travel for bookings and information and support. Well Done.