GameStop

5 stars to the consistently friendly staff and splendid store outfitting.0 for the GameStop corporation.Poor business plan with a short term vision it seems. I am looking forward to the next big video game vendor to rise to prominence in Ontario soon enough.Being in a hurry to get rid of old games lingering around the house and/or being from an older generation where one may simply not know how to purchase elsewhere should be only reasons one resorts to this option… The prices do not match let alone lead the industry. You can buy the same game right from home and have it install immediately to console for less $. You can also get better trade-in value quite literally anywhere else. It is a convenience fee, per se — but still not equatable to the extra 5 mins you might spend on facebook marketplace, I would argue (or any other video game store really). Just look at any forum such as Reddit or related articles for more on this.It rubbed me the wrong way that despite about 50 trade-ins, 100+ game purchases, consoles, accessories and more (as a teenager who didn’t know better), and still 1-2 visits a year for the last decade or so since my teens, my platinum card had all its points wiped for inactivity. That is a bit harsh I think, and pushes a customer like me away. They don’t even have an app either. Essentially making it as difficult as they can to use the rewards…A sustainable business in this industry would lead or at least match prices sector-wide, as well as reward loyalty. This is the sort of short-sighted business plan I mentioned prior. And the reason for which i look forward to the next big cat in town to take the reins by doing better.(No, this isnt just since Covid — prices have always been at a premium).

Casey is a very helpful employee with a laugh out loud personality. I just wish he would give me the promo card when I was only 2 cents short of it.

The staff here is really nice, I've always had fun conversations with them while checking out. The selection is pretty great (obviously it's mostly collectibles, toys, and other geeky stuff, but there's some stuff there I've never found anywhere else). Also I wanted to say if anyone ever feels like giving a low rating because they were insulted that the staff tends to follow/hover around you a lot, please remember this is a store that is directly beside the door onto Rideau Street, and I can't imagine the amount of shoplifting and hassles they deal with, so please don't take it personally. Keep up the good work everyone!

Many thanks to William at the Rideau location. A very enthusiastic & knowledgeable individual! giving him this review, because as he was helping me with my 200$ purchase his boss approached him and said get back to your customer."If she had been paying attention I was greeted & helped by William all the way through my visit. I was his customer!Keep up the great work William! My son loves the gifts."

Helpful, patient staff, who know their games, and their customers. Great place for my kid to practice his shopping skills.

This is a different generation of electronic boutique. They have more toys, board games and other pop culture items than video games. It's a big change but they are changing with the times. They have some interesting sales every so often. Great location by the bus station. It is also nicely organized

✔️Friendly Staff✔️Great Deals✔️Variety of Game options

This is a GAMESTOP store. Terrible experience. On Dec. 27th, I went in to exchange Zelda's Breath of the Wild (Christmas gift) for Link's Awakening. They gave me a new/sealed English-Spanish version saying they weren't really allowed to (they used the word illegal) and gave me a discount. Strange, I thought. The game was new/sealed but had a recycled" sticker on it. The exchange receipt showed Breath of the Wild as both the returned item AND the exchange item which I only noticed the next day. I spoke to Nintendo later (because the store mentioned them as part of their reasoning) who said they had no idea why Gamestop would say they weren't allowed to sell the Spanish version new as they have no restrictions regarding retailers. Long story shorter

Fairly decent selection.Typical gamestop staff vibes, similar to canada computer staff vibes.

My friend found what she was looking for. I didn't buy anything but there seems to be a lot of cool merch and random branded products. They also have next gen consoles for sale so that's cool. Staff was friendly, store was clean. Not much else to say about it.