Head Office HCIS

SCAM SCAM SCAM!Hired mr. Muhammad Sohail Qazi to do a simple PR card renewal 3 months before my card was expiring. I paid him in full and I also paid him in advance so he can do my Citizenship Application once I receive my PR card.At that time I was pregnant and I wanted to make sure I have my PR card before was actually expiring as my husband was in another country and I wanted to go visit with after my baby is born and ready to travel.To my surprise my application was returned because they didn't fill it properly. My name was spelled wrong in many different ways and in many places in the application, and they didn't submit the required documents such as a copy of my passport. I would think that was the first thing you should submit with a PR card application no?I contacted Mr. Muhammed and he asked me to resend it myself again. They just email me another form where my name was still spelled wrong AGAIN.I decided to fill in the forms myself and apply for my PR card myself.I asked him for my money back and he refused to reimburse me anything saying that he did his job. Not only that he didn't reimburse me my PR card fees but he also kept the Citizenship Application fee that he didn't even apply for. I send him numerous emails and now they are just not responding anymore. Because of him my husband still haven't met our baby as I am still waiting for my PR card and can't travel. Stay away from this company and this guy as it's a scam and a total ripoff.I will also report him to Better Business Bureau as I'm sure he does the same thing to other immigrants.