Koodo Shop

Aria has provided me with a great customer service. I wanted to switch my cellphone plan over to Koodo from another provider and he patiently guided me through it. Much appreciated

The service and support I received at this booth was outstanding. Matthew not only got me the best deal, much better than what I expected, he also was incredibly patient helping me navigate issues that came up.He spent time making sure all information was given, showing me cost breakdowns and comparison, and showed genuine care throughout the service.Having worked as a manager in customer service, I can attest to his incredible knowledge, service and creating the best experience. Not only did he help me, but he managed to support his other coworkers and other customers while helping me.Absolutely star service and I hope the company sees this and gives him all the credit he is due. I’ve seen other reviews and it’s clear that he is an excellent person on your team and deserves to be celebrated and be given opportunities to thrive with the business . Thank you again for the incredible service.

I initially went to a generic mobile phone store to get a sim set up. After wasting four hours and having to visit two different stores and STILL not getting something set up, I came to where I should have started. Within five minutes Matthew had solved the issue that the two other places couldn’t (even after hours of trying). He set me up with an even better deal, AND waived the connection charges.Don’t waste your time going elsewhere. Koodo and Matthew are the best.

I walked-in today and Aria at the kiosk helped me with all my inquiries. Everything went smoothly. Would definitely recommend this location to my friends.

Visited May 25 around 6pm-7pm.Staffs were willing to help and got my problem fixed which another location failed to do. Thumbs up

Matthew helped me out more than any other customer service agent I’ve ever worked with. He was extremely patient and thorough. Truly appreciated his service!

Excellent experience all-round. Credit and thanks to Matthew who was very transparent, helpful and friendly with all my questions. You can tell right off the bat he knows his stuff. Really appreciate how efficiently he worked with me! Switch has been smooth so far, no issues at all with speed.

James Y is one of the finest salesperson i have met in Toronto. His presence of mind, willingness to help and honesty is a rare find in today’s era. Thanks Koodo for having asich a great representative to help us!

James Y. was amazing! He provided me with all the answers I needed and much more! Will definitely go back there in the future if needed!Highly recommend the sales representative and the location!Give him a promotion!

Matthew was very helpful and efficient in explaining the best contracts and providing me with all of the information needed to make my decision. He provided outstanding customer service and a welcoming, friendly atmosphere.