Thrive Medical Clinic

This is my first experience with this clinic. What a simple, seamless, efficient way to register and book appointments. I phoned the receptionist to get clarification and she was kind and prompt. I have a good feeling about this clinic and already have confidence in the doctors. Thank you.

From the moment I happened upon Thrive medical clinic and making my first appointment, I was met with friendly and welcoming receptionists who were extremely helpful and got me right in the next morning. Dr. Kahn was exceptional and was not only helpful and kind but spent a very long time listening to my extremely complicated medical history. He put me at ease. The office is beautiful and clean and the staff is lovely. I am so lucky and grateful to have found this place especially during these very difficult times in finding a physician.Thank you Thrive for accepting me as a new patient ❤️

They had someone else’s number under my health card number/file and phoned them during my doctor’s appointment. When I told them it wasn’t me (apparently the person confirmed they were me), they deleted the number and didn’t bother calling back the person they spoke to to confirm whether identity theft/fraud was occurring here.Instead, they sent me a “copy of my patient agreement” which says I’m responsible for the information on file… and thus the phone number… that I literally never provided to them.Basically, they are enabling others to commit identity theft by not properly confirming that patients are who they say they are - and by keeping no records or information that could help an investigation for when this does occur.

Doctors and receptionists are nice. But they seem to have trouble keeping patient files organized (like others were saying), they lost my email somehow (surely that field was on the patient intake form?)but considering the state of our healthcare system, they’re decent.

I am incredibly fortunate and grateful to have Dr. Dhingra as my family doctor. He is an outstanding doctor with a great demeanor towards his patients. He is very knowledgeable and compassionate. He makes sure to get you the best treatment possible. Thank you Dr. Dhingra for being an outstanding physician and for proving great support over the years.

After our last doctor retired I feel incredibly lucky to have signed up here. The office is clean and new. They really have onboarded modern tech which I love. Our doctor is knowledgeable, interested, plus engaged in and out of the practice. Location is brilliant which tons of parking at Ironwood.

I had x-ray 5 months ago. Since I did not hear anything I assume No news is good news" .By the time I see the dictor

As others have mentioned, no one answers the patients call @ a respectful timeline.Unfortunately, my recent experience @ clinic has me looking for a new Family Physician, which we all know is nearly impossible at this time in BC.So the questions are, do WE as Patients, accept the low par service we are (I should say I am) receiving and continue w/these Physicians or risk the chance of not finding another at this crucial time.

Many years ago Doctors would visit patients in their homes. Now you have to be well enough to hopefully find а Doctor who will see you, then wait two weeks for the next available appointment. Still alive? Congratulations, you didn't really need to see a Doctor. Five stars for this Doctor's office, because they actually consented to see me. My success rate with Doctors, from diagnosis through treatment is about 10%, so I came prepared with the correct diagnosis, and my preferred treatment. I doubt that anyone will call about my specialist referral, but that's okay. I know a country in Europe with a third world economy where I can see either of two specialists just by walking into their office. If anyone is having trouble finding a Doctor and needs an unopened tube of antibiotic cream I have one, for my potentially fatal bacterial infection. I'm still alive, so I guess I never really needed to see a Doctor. Good luck. You'll need a mask, even though the Cochrane review has been out for six months now, debunking the idea that surgical masks prevent viral infections.