Troy Life & Fire Safety Ltd.

Working at troy has got to be one of the most rewarding things ever, not only do they teach you how to properly do things. They do it in such a way where they don’t make you feel bad about it. If anyone is thinking of getting into this industry I would 100% support. Not many offices treat their staff like family and I’m thankful to have experienced it

Troy Life & Fire Safety, Calgary is an exceptional local fire protection company that exceeded all my expectations. From the moment I called their office, their customer service was top-notch. The fire protection technician arrived promptly, equipped with all the necessary tools and expertise. Their professionalism and attention to detail were evident throughout the job. They efficiently diagnosed and fixed the issue with my fire sprinkles in no time, leaving my home in perfect working order. The quality of their workmanship was outstanding, ensuring a long-lasting solution. What truly sets Troy Life & Fire Safety, Calgary apart is their commitment to customer satisfaction. They were courteous, respectful, and transparent throughout the process. Without a doubt, I highly recommend Troy Life & Fire Safety, Calgary for all your fire protection needs.

TROY LFS understands the code requirements and understands why these requirements are important, fire safety is not some you should take lightly or expect to understand without proper training. TROY’s knowledge makes it easy to sleep at night. Thank you

Excellent service.

Gord was a pleasure to deal with. Professional, knowledgable and friendly. Highly recommend

Amazing service! That technician, Patrick, is great to deal with. Rick C is the coolest dude out there. And jeffe is pretty amazing too. Now there's more techs and they're top notch as well

Called in because our backflow valve was leaking. Was able to reach a representative on a Friday evening! Which he was able to assess and recommended that they would come to my home Monday to fix. Representative called me Monday morning and sent someone within an hour to fix the leak. Overall great service and communication!!

Troy did good job installing sprinkler in our house. But i have to question their business model of making money.My brooksfield home was built last year. And i am developing my basement now. They left the sprinkler heads short. So when i put my drywal on the ceiling the heads are 2 above the drywall. Told me that's why they always leave it because they don't know about my future basement plans. Well you don't have to know the plan. Since you did the work you just had to leave 2" extra pipe on the heads. No matter what my future plan is. Because of all the furnace pipes in that area i can't oviously make the ceiling higher. You just had to measure.Also i had to call them back to install a new head in the bottom of my starirs. No one's future plan is to move the stairs. Because you can't. So why wasn't that installed initially? Shouldn't you put sprinklers as per builder's design?My living space is a living room space. They came back and moved it 2 feet to centre it. Told me it's for better coverage. Can i build a washroom or a bedroom in my degignated living room space? No. So why wasn't that done initially?So i can call Troy back and pay them $900 to fix those."

I run design build practice ( Studio North ), I hired Troy to install a sprinkler system for Sidewalk Citizens new restaurant in Central Memorial Park. Because of the unique structure the sprinkler system had to be exposed / integrated. I had a great experience with their team, they worked hard to meet our deadlines as well as exceeded our expectations with their attention to detail and over all professionalism. I will definitely be working with Troy again in the future.

Bad business model. Doesn't get the job done first time so you have to hire them again to finish it properly.