Citizen

Really enjoyed my time working out here. Very positive environment - but not in an annoying way. Coaches were knowledgeable and approachable. It was fun learning some of the more complex movements like snatches. If I ever move back to Kits I would rejoin in a heartbeat. No issues cancelling my membership when I moved away. Two thumbs up.

I have chosen not to sign up for several reasons:1) the facilities and the exercise equipment has clearly not been cleaned for a significant period of time. At two points during my trial workout on May 23 two large dust bunnies got in my eye and in my mouth while doing ring work and the rower and bike machines were caked with dust2) I felt as though asking questions about what the workout entailed to coach Mike Baptista was a nuisance to him. I asked how to adjust the straps of rings that were hanging in my station and he said why don't you want to share rings with another classmate" like I was being unreasonable for asking how to adjust the straps (which took less than a second for him to demonstrate how to adjust them). Plus I was told during my intro that each classmate had their own station to use.3) the lack of feedback on form and lack of encouragement during the workout from the coach was a big turnoff. It left the impression that the coach did not gaf4) the fact that your gym does not put an emphasis on showing proper form to people trying your gym out for the very first time tells me you dont really care about members safety or wellbeingWith all of the above in mind

Great CrossFit location with friendly, welcoming and professional staff and trainers that suit every level of athlete from beginner to competition lifters. Well sized work out spaces and a variety of training classes available at all times of day to fit almost anyone’s work / life schedule. Great sense of community with its members and other local businesses, and occasional fun in-house competitions and events to challenge every level of athlete. Also very dog friendly !

EJ and Erin have done a great job with their gym. Both of them are great trainers and people, and have a great team of coaches to support the members.They have done a great job of creating a positive atmosphere that lets every member succeed - whether you are training to get into shape or really pushing yourself to compete.I was uncertain about crossfit before I joined, but I am really enjoying it. Many thanks to the uncivilized team

As a previous elite athlete, I was so happy to find this gym. The people are amazing and the programs are well thought-out. What caught me off guard was the lack of professionalism when needing to cancel the membership.After a class at the end of the month, I expressed the need to pause the membership with one of the owners. He told me to send an email any time, which I did the following week (the start of the next month). After noticing a full month's fee ($240) was charged to my account, I notified the owners via email again afterwards, understanding that mistakes happen. They replied saying a written request prior to the charge date was needed to avoid charges. While I understand this rule, it was not specifically mentioned when I had notified them in person. In addition, I had been able to receive a refund earlier in the year without sending a written request. It didn't add up.Over the next month, I attempted to call and email, being unable to communicate in person while relocating. No communication has been recieved in 3 weeks and I have yet to receive a refund. No matter how one values $240, it was unfortunately a negative ending to a very fun place to workout.

I signed up for a no-sweat session, went to an intro class the same evening. I loved the class and the trainer. I mentioned I travel for work a lot and asked what the policy about pausing the membership would be like while I am gone. It the main coach told me this is not a problem. I was read to sign up for a 6month membership. Emailed, called twice and never heard back....Quite unprofessionally in my opinion, so I went for another CrossFit gym There are plenty in the area.

THE BEST GYM. The only reason I’m not still there is because of life circumstances. The most supportive team, Erin and EJ are two of the most kindest, genuine and knowledgeable people. My form and progress has drastically improved. I cannot say enough good things about them and the people who also attend their gym! The only downside is not having a class pack as an option, if this ever changes I’ll be back!

In my 20+ years of working out in gyms across the world, Citizen takes the biscuit.Firstly, I never thought I would enjoy a workout class. I was a straight up skeptic, having always been a solo weight-slinger. I was wrong! The workouts are varied, challenging and intentional. The cognitive burden of working out has evaporated. All I have to do is show up.After 6 months, I've seen a huge transformation and feel stronger than ever. That's saying something as I've played sports at a high level for years. The attention to legs, mid-section and core have paid dividends.What makes this gym really special, is the kindness of all the coaches, starting with EJ and Erin. It is contagious and has fostered a really supportive and friendly community. If that's not your thing, you can totally put your head down and workout though.See you in class!

This place is my worst nightmare. I contacted them a couple of times but they did nothing about soundproofing their studio. We live next door and whenever they drop a weight on the floor, our building shakes relentlessly. I can’t tell you how annoying it is to wake up every other day at 6:30 am to your house shaking like crazy because of some weightlifters. This is literally giving me earthquake trauma. I’m currently writing this at 6:30 pm and it’s been happening again and again for the last 15 minutes. Please soundproof your space. This is very reckless and I honestly don’t understand how you don’t have the courtesy to fix this issue after your neighbors contacted you about this a hundred times.

The coaching and programming at this gym is the best I've ever had in over 7 years of doing functional fitness!!