ServiceOntario

PSA if you're looking to replace your license plate (for whatever reason, lost/stolen or damaged), you'll need to fill out part of the vehicle registration form. It doesn't say this on the website and it wasn't mentioned when I called. The woman scoffed at me for not knowing I had to fill out a form, just want to save people the hassle.Also relatively quick if you get there before it opens, there's always a line waiting before 9am.

Probably best to book an appointment if you don't want to wait a little bit. I was called at my appointed time. The service representative was polite and efficient. Everything went well.

Service Ontario makes $2.7 billion in revenue yet operates on $270 million....... how bout spending some more money and maybe making the average time in one down from an hour to 1/2 an hour and bring ing the boards up to date from the 90's look.

Be prepared to wait over 2 hours. Incompetent staff. Went to renew my health card with all necessary documents. Older, bigger set lady with glasses demanded a document with my signature on it which is not on the list of required documents. Left empty handed. Went to a different service Ontario and got my health card renewed with no issues. Avoid these people they are professional time wasters

Very helpful to wheelchair users. No need for appointment or to wait in line, just sit in designated area. They take you as soon as dedicated counter free. Entrance is technically accessible, but tight. Curb ramps steep.

Where are their customer service skills. I went in this evening with my daughter to get her photo taken for a health card. The lady behind the desk was ignorant from the start. Eye rolling, talking to me like I'm stupid, being so rude. When I finally said to her are you having a bad day? You do not need to treat me like this. She refused to serve me. Told me to wait for someone else. Completely dismissing us. Disgusting. The next person who helped us was able to have us in and out within 15 mins. How can you hire someone to work at Service Ontario that can not even smile or help which is their job.

It is so Sloooowwwwwww ..Short on staff.Out of 5-6 counters only 2 work.There are no clear instructions for anyone who comes with appointments what to do and similarly for people without appointments (they are supposed to take a ticket from the machine I have shown in the photos).Please can somebody raise this to the administration? Why do these centres enjoy so much impunity?

Agent (id 470) was very helpful today, appreciate the advice and the fast friendly transaction. However, the waiting time in queue can be long in this branch so Id recommend booking an appointment rather than waiting for your turn inside

Embarrassingly slow. Been here 3 times in 2 weeks and they average about 10 tickets per hour. Expect a 1.5-2 hour wait unless you book an appointment 2 weeks out.