Toronto Flower Gallery

Wonderful flower shop! I got a bunch of flowers from their custom stem/bunch section. Most of the flowers came in excellent condition the next day.

Please do not trust this SCAMMERS. I purchased a money tree online on June 23rd for $100. They sent me a sick plant with bugs (pictures attached). I called them and they advised I need to purchase sprays from home depot which I already knew it's not going to work. I asked them to treat the plant themselves as they have stronger sprays in store.After going back and forth they took the plant and after more than a month they brought the plant back worse than the first time (pictures attached). I asked for a refund since they were obviously just trying to get rid of their sick plant and they said they don't refund according to their policy. But these SCAMMERS can send you sick plants according to their policy (Pictures of emails attached) I called them a few times and they are so rude that while talking to me they speak their own language to each other, so I don't know if they were INSULTING me or what they were saying. The plant has made 2 of my other plants sick as well and now I have to treat 3 plants. Finally they want me to pay them another $9.99 to come take their plant. I don't think this is fair to anybody purchasing from their store. So please think twice before ordering online from these people.

I was looking for an arrangement for a special celebration to celebrate the MBA designation of the person receiving the arrangement. Toronto Flower Gallery did an amazing job of making this arrangement even better than what it looked on their website. I had asked that the arrangement not be left at the concierge in my building and they willingly brought it to my door. I hope that those that follow my recommendation on the business that I have liked will give Toronto Flower Gallery an opportunity to make an flower arrangement for their home or an occasion. Bravo!

If you are ordering flowers for delivery, I suggest going with a different business. We ordered flowers for an ill colleague. We left very specific instructions and gave both our phone number and the receipt’s phone number in case there are any issues upon delivery. First of all, the flowers were delivered at 5pm when the order was placed the day before. I called the store to inquire about the status and they couldn’t tell me anything other than it was out for delivery and it’d be delivered by the end of the day. The flowers were dropped off at the front desk of my colleague’s apartment building and the shop completely omitted the apartment number from the delivery address. Instead of a get well card, a sticky note was added to the arrangement, and the team’s signature was completely left out. As a result, the flowers ended up in the wrong apartment, and the intended recipient had to work through the misunderstanding with the neighbour to get her flowers. Completely unprofessional and terrible experience!

Really fresh flowers! The service was also wonderful. The girl helped us repackage when we went to pick up because we didn’t like the white flowers to gift because of our culture and she was very understanding and helped switch out the colours.

I got introduced to this place as my boyfriend loves to buy flowers for me! He would buy it online and they would always be delivered in a safe way. I have received them for bday, vday, and just cause ones. They are always beautiful and vibrant. They truly make your space feel like a home.I have started going into the store myself to buy bouquets for my friends and I love it. Someone always helps me create a bouquet within my budget and colour style. They have some unique stems too which is nice!!!I recommend supporting and the experience of going in store and having it made for you.

Nice flowers I got compliments on them on the street. Great staff. Prices aren't cheap but not super expensive either.

Ordered Valentines day flowers, they weren't delivered until after 9pm, which meant we didn't even get to receive them until this morning. Flowers looked nothing like arrangement online. Tried calling this business all day yesterday, none of their phone lines work and their website was down. STAY FAR AWAY!!!!

Probably the most unprofessional and worst business I've dealt with in Toronto. I placed an order yesterday evening for delivery today (website says it only needed to be placed by 10:00am on the day for same day delivery), and at 3:00pm today, it still said we're getting your order ready for delivery". I called to inquire what time it would be delivered and the lady simply stalled until I said that I want a refund if it won't be delivered today. She then asked for my order number and said it probably won't be delivered today. I asked her to cancel my order. Don't order from this sad excuse of a business unless you want horrible service and late delivery!"

I should have listened to my friends who had past experiences, I should have listened to my friends when I was told they had bad services , I ordered for my flowers 2 weeks before the event dates and I was told my flowers had been delivered and I’m like how can they prove that my flowers were truly delivered ? All they said was that they had no time to argue and they were going to call me after 10 minutes which they never did , I called the manager and he was rude even the workers were rude too. ^ please do not patronize them you won’t get value for your money .