River Rat Designs

For any fellow Canadians looking to ship a package here, Roethel Parcel Service is the best place for that! Laurel and everyone here is amazing, thank you so much!!

I have been using Roethel Parcel Service every week for the last 25 years, that fact alone should indicate how happy I am with the service they provide. Super friendly people and nothing is too much trouble for them, definitely 5 1/2 stars out of 5.

Excellent location to mail packages for Canadian cross-border shoppers. As one of the original parcel services of this type in the region, it always feel's nice to support an independent local business!

I have used this place previously to ship my golf clubs to California and recently to have a brass plaque inscribed..same friendly, knowledgeable and good service each time.

This place may not look like much on the outside, but the friendly small town customer service you receive is worth way more than a fancy building.I used this business to store a car for 72hrs while waiting to meet CBP requirements for export to Canada.I called in advance to let them know it was arriving at a certain date and time, and they assured me they would have room to store it inside.When I arrived they were all friendly and treated me like someone they had known for some time. While waiting for the vehicle to be delivered I had a great conversation with the owner.The car was placed in a locked shed for a reasonable price. The cost per day was reasonable to have it safely locked up.When I came to pick it up the same friendly treatment was the order of the day. I like dealing with people who are friendly and not pretentious.Thanks and I will absolutely keep you in mind if I am importing another vehicle into Canada from the USA. I wish I had known about this vehicle storage service in the past. I will also recommend this business to other Canadians who are importing vehicles themselves like myself. It makes things so simple.

I had something’s sent from there and she lost my package maybe it was because she was to busy talking to the other people behind me and wasn’t focused on me as a customer I don’t know? My package should have gotten there next day she never told me to take out extra insurance or that I was covered for so much she was very short. Didn’t even ask what was in the box and it was very important things actually. Well my things got lost I had to call her she never once called me back after the several times I called her and come to find out my almost 1000.00 box is only gonna be replaced with 100 dollars bc I didn’t get extra insurance that I was never told about. Won’t send anything with this company again and will definitely go somewhere I don’t feel so rushed. And now my things will never be seen again hard lesson learned.

The staff was courteous and freindly. I had no problems picking up my packages

Outstanding service every time. I’ve been picking up parcels there for years.

Good prices and good place to ship large boxes too.

Great FedEx store, I have been going there for 15 years... Great staff and easy location to find and park at. They ate great at helping you send and receive packages.