Maverick Barber Studio - Pen Centre

I could have had a better experience, I attempted to tell my stylist the length I wanted the top of my hair and he kept reassuring me he understood and then it was an inch shorter than I wanted. I did however like the line work on the sides and back it was very nice with good attention to detail. At the end of the experience I had no time to stay so I did not complain and left a 40% tip regardless. But it is very irritating that I now have an undesired and non fitting haircut for my prom.

Absolutely loved the job they did on my hair, never had it look so good right after a cut, however the shave was not so good. Very nice and relaxing with hot towels and lots of attention but I got a few nicks and now the day after my jaw looks a little chewed up on the left side. Next time I'll just get my hair cut and then shave at home.

I've been coming here for a couple of years now and honestly I cannot recommend them enough. All of the staff, especially the owner Jack, are very professional and skilled at their craft.Some weeks ago I had a haircut done by one of the staff, and it turned out to be a little lopsided (my fault for not realizing sooner). By the time my hair grew a little bit, it became very noticeable so I called back with the intention of paying for another haircut to get it fixed (it had been two weeks). I spoke with Jack and he booked me in immediately to take care of it. Not only did he do a great job, but he also refused to take any money/tip despite me insisting that it was my fault for not addressing the concern sooner. In a nut-shell, this is just one example of how Jack prioritized the care of his customers, and maintains a high standard of excellence in his barber shop. This is also the reason why I will keep coming back! :)

Went today for a Hot towel shave... and let me tell you it was an amazing experience. So good I almost feel asleep. I left feeling like a new person. Thank you!

Editing to ask for an email to contact as your reply told me to make contact but there was no one in the store who could speak with me on this matter. First experience with my son who doesn’t love getting his haircut was with Basil! He is outstanding! Awesome cut! And while I was standing in the hall, he had my son laughing and smiling! Excellent job Basil!!Second experience( Basil was not available) Marcia cut his hair, she was definitely not good with kids. My son was absolutely miserable the entire time I ended up standing with him because she was definitely not a kid person! and although he wasn’t moving around or fidgeting, she managed to miss hair around his ears, the top was uneven and even nicked his ear in two different spots! I was not impressed to say the least.Also, my appointment was for 4:30 pm and when I arrived was told Marcia was just finishing up with a client, and I still did not get called in until 5:00 pm.I will only be returning when Basil is available.

Tried this place based on convenience and recommendation from a friend. $37 for a kids haircut seems insane as well as completely didn’t listen to what he wanted an asked for- took more than double the length off and there is zero blending down so basically he has a perfect bowl cut…. We left and immediately went to Lids to find a hat .. to cover his terrible haircut

My boyfriend just used this place for a beard trim , Marcia was very unprofessional . She asked him if he would like underneath his beard cleaned up with an electric razor which should be standard with a beard trim. After heading to the counter she told the lady at the front it was a extra $10 and she proceeded to asked him for $28 when he was told $18 on the phone and Marcia made no mention of the “extra $10 charge. If we could give this place less than 1 star we would . I WOULD HIGHLY RECOMMEND YOU GO TO A DIFFERENT BARBER SHOP !!

My son won't get his haircut anywhere else. Lindsay is amazing and is so kind to him, she also does an amazing job. He gets so many compliments. She cuts him a lightening bolt on the side and he feels so cool. I highly recommend her here.

I had just recently cut my hair here and before i cut my hair i asked for a middle part and showed a picture of what i want the sides to be and he said that my hair would be work for a middle part then he cut the sides shoter than what i asked and cut my hair short so i cant even middle part if i wanted to so no im down 35$ and have a worse haircut. Then after the haircut he said i shouldnt have came without a plan when i had one he just didnt follow it

They have nice service but ridiculous policy about reservations. I booked a reservation but had an emergency and charged my account because I missed my appointment. I spoke to one of their staff and she was so nice but there's no way for her to do anything about this so she let me speak to the owner. The owner is the complete opposite, rude and very bad in customer service. I explained that I've been a loyal customer and he straight up said that it doesn't matter. They never told me about this policy so I never knew about it till today.Again, they have the nicest staff, good service, but a very bad policy and owner.