Rufus Guitar Shop

Wonderful guitar store.Honest and helpful people.

I just purchased a 2017 Les Paul Standard Sunburst from Rufus a couple of weeks ago, and felt compelled to write a review! Before the purchase, I had extensive interactions with Jonathan, Ben and Blaine. They were all professional, friendly, informative, patient, and courteous. Despite the location of the shop in Vancouver, Canada, I felt confident completing the long-distance transaction for shipping the guitar to my home in Virginia in the US. The guitar arrived last week and it was everything they promised! I've started gigging with the guitar last weekend and it's fabulous! I received an outstanding instrument at a very fair price. Couldn't be more pleased!

Outstanding service and friendly interaction, handwritten note with comments about the Parallax I recently got from this folks.I appreciate the picks dropped in the box and the note.Nowadays purchasing online is a rather frigid interaction due to the nature of the platform, well, not with this guys. You will feel you are dealing with musicians and they certainly will create a warmth atmosphere about the whole transaction.Like the great Gustavo Cerati (RIP) Soda Stereo’s frontman will say: Gracias Totales!

Always an awesome experience at Rufus. Bought three guitars now from Blaine and company over the last year or so. Sent friends and family in to buy their own, which I do not do lightly. All have come to love the Rufus experience that is lacking at big box stores or online. I've had had the pleasure of dealing with most of the staff at some point, but mainly Blaine, Jack, Craig, Jessica, and Jonathan. They're fantastic people who run a very genuine culture at Rufus. They have tons of customers every time I go in there, and yet they remember me on a first-name basis, which is a delightful change from the big box experience. I'm not a big spender by any stretch of the imagination, either. More than that, it always feels like the staff are genuinely more interested in finding you the right instrument or gear than just selling solely for the sake of volume business. That does not go unnoticed with me and that is why I keep returning. If you aren't on a first name basis with your local guitar shop staff, swing by Rufus and strike up a conversation. You won't regret it.

Good selection and helpful staff- I’ve had lots of success selling guitars on consignment at the Rufus store

Highly recommend this place for any guitar needs! I came here looking for a beautiful used classical guitar I saw online for a great price. The guys working were so patient and knowledgeable and took the time to answer all the questions I had about classical guitars, and gave me a few different options to play around with for at least an hour. I came back a few weeks later as I thought the action might be lowered to be more comfortable, and even after letting me know that their technicians were at a different location, the guys working that evening spent time figuring out ways they could fix it at that location. The amount of patience and care is obvious at this store, and each person working there is incredibly knowledgeable and helpful. 10/10 experiences

Very knowledgeable and don't rip you off. Offered single pins when I lost one, also got them to replace a saddle and they were 1/3 of the price of two other places since they would only custom make me one to replace the broken one

expected a simple fix for my guitar to take a couple weeks but they were able to resolve in on the spot. really stand up fellas!

I got my tricordia (12-string mandolin) set up here and am really impressed with the workmanship. The staff are friendly and very knowledgeable. Definitely a place to check out.

Just picked up my dream guitar from Rufus, the best guitar shop in town. I’ve been a customer for over 30 years. Relaxed and knowledgable staff and always helpful. The customer comes first.