My Storage Toronto

Been with the storage for some time now. Never a bad word to say about the place. Safe, clean and always felt as a priority as a customer. Have dealt with Shanna a lot and she has been fantastic whenever we have sought any help! Couldn’t ask for any more!

Nice clean locker and location!Stephanie was a great help... Rectified any issues right away... Recommended if you like fast good service!

Easy to make payments over phone. Staff there are very courteous for these transactions. Today Tad was even extra pleasant. Thank you.

Been a customer for over a year now and they really come through when you need it. The hours are also some of the best cause you an access your stuff 24/7.

Updated review! It took a very very long time to get the deposit back! Has been two months and Still not shown to my account since we moved out. I have been very patient and asked for few times. You guys should maintain the good service after we stop using it unless you don’t care about the return customers. I have noticed my cancellation since December last year and now it’s March, I can’t believe it take so long for you to process the deposit refund, I have no choice to leave a review here for other customers should know this ! -follow up: I will try to call again but I have contact you guys about four times already. My name in there is Min Hang Zhou

I’ve been renting a workshop space at My Storage Copeland for 18 months and really enjoy it there. The staff is very helpful and responsive and they’re one of the few storage places that allow the use of power tools and painting on-site. I’m switching to a different unit in the facility and Tad helped us get everything organized. She was very friendly and helpful and everything was done quickly and seamlessly. Recommend!

First off, very clean headquarters and Emily was not only professional but knowledgeable and after looking at many other storage places she made my decision easy. Very clean and great location.

Terrible Service! My husband and I stopped using the storage back in October of 2022. We have asked for the security deposit of $50.00 back MULTIPLE times. The first time they told my husband that it was in the mail and should be coming. When I called and checked they had sent it to the wrong address. They told me to go to this address to check but I have been and it has not showed up. When I asked if there was anything that could be done the lady on the phone said it was up to Canada Post and they could do nothing! All we want is our security deposit back. If someone could reach out that would be great! But so far, not coming back here again.

My Storage have provided amazing service, follow up to questions and support. A very friendly seemless customer service experience as well as being very fairly priced. Excellent location and access.

The My Storage team provided all the services we needed in a professional and friendly way. The next storage space we need, we'll definitely be coming back!