YMCA Centre-ville

I have been a member at this YMCA and it is a very nice place, yes the front people letting you in are rude. The facilities are great, I took Yoga, Pilates and fitness classes and all the instructors were very helpful.As far as the bathroom, showers, sauna, people it's a public place you need to take precautions, seriously if you are walking around that area barefoot, well guess what you are asking for problems, I wish people would wake up and pay attention at where they are.Overall I like the YMCA

I registered for online english course. I paid the full amount. Then YMCA canceled the course. I had to call/email several times to refund my credit card. They couldn’t do it. Instead they sent me a of 60% of the amount. Again i had to call back several times. Finally, now they are going to send me the remaining amount in two weeks (finger crossed). Never experienced such a horrible service.

Signed up for a zumba class after a trial. During the trial the teacher was nice and fun. However after I payed, it turned out she was temporarily replacing someone else and the actual teacher was way too fast and didn’t really engage with the class, which is kind of important when you are teaching. Anyways, never went back as this style turned out to not be the one for me.

Have been training here since I was a McGill student and, 24 years later, I'm still training here, but am considering changing if this place doesn't get better within the year. The staff used to be friendly but lately customer service leaves much to be desired. The renovations to the Plus locker room inconvenienced everybody for over a month and yet the place is still full of mold. The gym is overcrowded. Classes don't always start on time. Sometimes instructors at the pool don't even show up. Terrible--its really gone downhill in the past few years.

Good gym and respectful staff.However one of their front staff employees Maria older age short hair is very rude.After referring two people with no added free months i asked her about it and she simply didn’t want to deal with it. Asking me to come another time i said ill be back tmo and she answered by saying okay whatever whatever. Very disrespectful and makes me rethink my membership of 5 years in that gym.

This is regarding the employees of Ymca Guy favreau centre while it was open till end of year 2019.Some of the young female employees aggressively flirted with their customers and made using the gymnasium a very uncomfortable experience. This particular front desk employee of arabic descent sometimes would hyper aggressively flirt with me but then later also would behave in an extremely unfriendly manner such that it became impossible to strike a conversation or ask any questions about the gymnasium and its services.Worst part is, these female employees flirt because they are bored at their job, have nothing else better to do and its amusing to them. They have no interest in getting to know their customers as people and as human beings. Otherwise they would treat their customers with atleast some dignity and respect. This is harassment, plain and simple.Some of these seemingly long time Ymca front desk employees treated some of their customers with discrimination and others like royalty.One of the gym instructors that I took an introductory gym class with, he engaged in language politics with me while he could clearly communicate in English. As being a non french speaking immigrant in Canada, it made my experience at the Ymca guy favreau and Ymca downtown very uncomfortable and uneasy as it was difficult to communicate, ask questions or ask for any kind of help.

The staff at the front desk are so nice and helpful, but I do NEVER suggest anyone to register in swimming classes there. The teacher (George) is SO RUDE AND NERVOUS and the manager of the pool doesn't care about the negative feedbacks from others.

I am a member and I love my Y. Yes, it is a downtown location, so it gets crowded at times. Yes, trainers and staff are mostly volunteers, so there can be little issues with time, desk service, etc. But if you look beyond those minor everyday realities of a community-oriented organization's operational details, you find a well-supplied gym with several great facilities and very dedicated health specialists.My one *real* issues? The idiots that can lift up weights, but MUST drop them from a height to grunt their masculinity out loud rather than showing their real strength and gently putting down their weights. It reverbates through the entire floor and management should be stricter with such behavior.

Very nice gym. I like the track that goes around the weight lifting area. Locker room is also spacious and clean. Some of the weight machines are getting old, but not too bad.