Bath Fitter

Our Bath Fitter bath was replaced with a Bath Fitter shower. The work took two days to complete, and we can't speak highly enough of the installer, Carl. He was punctual and did an excellent job. The bathroom was left in pristine condition and the shower unit looks great. We have no hesitation in recommending the Bath Fitter products. The only downside was the 3-month wait to get the work started - but it actually was worth the wait!

Right from the time I requested a quote, they have been very quick and responsive to anything I had to ask, and were quick about getting me my appointment times. I even had to change the date and time for my quote and they were very accommodating and thorough. The install was one day, and pretty smooth, even with more work than anticipated to be done. Great job on the bathroom, accurate with everything we asked for, and overall very easy to deal with!

Our only regret is that we did not call them sooner. We spent years trying to find people with the proper skills and knowledge to re-do a shower installed in 1970. The finished product is amazing and beautiful. Drywall was replaced and all new fixtures installed. It turned out exactly as was promised. Thank you!!

I would do zero stars, but it will not allow me to post unless I select one star. I had two bathtubs/walls installed and was told to wait 5 days to clean to make sure the caulking cured properly. By the time I cleaned, I found numerous scrapes on both tub walls and very poor caulking. When I called for service, I was told to use toothpaste! I can only assume this is not the first time they had received such a call. I called back again, and could not get past the person answering the phone. Between weather and holidays, it took almost a month to get somebody to show up to repair. I called multiple times and asked to speak to the owner or manager and in the end it was repaired but still haven't received a call back. I had Bath Fitter install in my home in Ottawa and received exceptional customer service. Even though I had paid $2000 more for less options here in HRM, the difference in customer service was like night and day. I do not recommend using this service.

Bought this 1978 house 8 months ago. Bath tub looked brand new. Turns out its a Bath Fitter job from about 6 years ago. They did an amazing job hidding all the rot!!! Now I have to do a full job, the right way. Bath Fitter.....never!!

They installed a new bathtub for us. We were told it would take two days, but after day one the tub would be usable that night - it was not. It had no taps and it was full of supplies and tools. Installation was done the next day, but we had an issue with a large bubble in the bottom of the tub. We called bathfitter and they said it would take six weeks and someone would call closer to. No one came or called. We called again and this time someone came. He inspected the tub for quite some time, and agreed with us that it wasn’t right and someone would contact us. We gave it a couple weeks as it was the week before Christmas, but heard nothing. So we called again. They said that the guy who came to our house wrote that we had no issues and everything was fine, which it was still not. So they said they’d send someone again. Again some time passed and nothing. So AGAIN we call and AGAIN no one has come. The people you talk to on the phone are lovely but no one follows through. We like our tub but still have the issue. Definitely wouldn’t use or suggest due to horrible customer service

I purchased a 53-year old home. The tub was in particularly bad condition and no amount of cleaning could make it look decent. The shower was not much better. My son recommended Bath Fitter because he had them redo his bathtub/shower.I contacted Bath Fitter Dartmouth. They sent an estimator (Steven). Unfortunately their installer in Cape Breton had been off work for several months in the winter, so installations were delayed.I was SO glad that I waited. Their installer, David, was a meticulous, professional craftsman. He worked right into the evening to finish what is an outstanding job. Photo attached.I am repainting the bathroom to do justice to his devotion and dedication to doing installations the right way.If I could give Bath Fitter, Dartmouth, and David, ten stars, I would. It was worth every penny.It is also a team effort. Bath Fitter supplies quality products and they stand behind them and respond to their customers. I was quite a nuisance wanting to know when my new tub/shower would be installed. Melissa was such a great help in their office.Highly recommended.

Great service friendly installer, only issue so far was draining and it is covered under warranty. prices wasn’t insane and it looks great!

Called re: regrouting. No call back yet. 4 months later, no callback, or comments on my review.