Laurentian Bank Business Services (appointment only)

Terrible...… Trying to apply for the Digital high interest account as advertised at 3.3%. Application is online only and website directs you to answer Equifax security questions , after answering them 100 percent correctly the application process is stopped because questions are incorrect. The next step is to call Equifax to get everything correct. THE problem is Everything is correct. The Equifax rep I spoke with said he has received several calls yesterday about this issue. Seems to be a scam or publicity stunt as getting this account appears to be unobtainable. You also get locked out after 3 attempts and have to wait 72 hours to retry. Today is my second time getting locked out. With no other option to get this account but an online application I think it is some sort of advertising stunt.. As of Jan 19 2020 the only way to get this account is online no phone applications or in branch applications.Laurentian banks reply will be they are so sorry for my trouble. How about getting me the 2 hours of my life I have spent trying to sort this application out. 2 calls to Equifax and 4 calls to Laurentian.

Good luck opening the LBC digital high interest account. Online only application is impossible to get through. Called customer service but told all I can do is reapply in 72 hours. Oaken financial was way easier to deal with.

Worst customer service. Please never deal with them. They will ruin your credit also