Gotcha Covered of North Kitchener-Waterloo

I cannot speak enough about Georgia and Lawrence. Not only is their level of professionalism and expertise exemplary, but their patience with all of our questions is to be noted. I had little knowledge of shutters before meeting them and after sitting with them to go through all of the available options, I had no doubt that they were supporting us in making the most reasonable decisions for the addition of shutters to the home.The consultation, planning and installation was executed smoothly with the contractors they have relationships with and I was blown away with the final result. I would recommend Georgia and Lawrence 1,000 times over, and if I ever travel down the road of purchasing another home, there is no doubt that they will be the first people that I call. Thank you Georgia and Lawrence. You both are amazing. And a special thank you to Shawn for the installation of the mesh and Allan for the meticulous installation of the shutters. We are forever grateful and everyone who has seen them has nothing but great things to say.

The excellent online reviews are what caused me to reach out to Gotcha Covered when we needed new treatments for our large windows in our master bedroom. I am happy to add those reviews!Working with Georgia and Lawrence was an amazing experience. From the moment I spoke with Georgia I knew there was no need to reach out to other companies; her knowledge and passion came through immediately. They were able to provide us with multiple options for black out curtains from a variety of different vendors. While we waited for the blinds to come in, they supplied us with paper coverings which we were extremely grateful for. Georgia kept us updated every step of the way.Their installer, Allen, was professional and efficient and we couldn't be happier with our new motorizes blinds!Gotcha Covered is a family-run business, and it was clear from the beginning that customer experience was extremely important to them. We will definitely be using them in the future!

Gotcha Covered was the only business I called for a consultation and after meeting Georgia and Lawrence I felt comfortable enough to have them do my window treatment without any comparison shopping which is quite unlike me. Their professionalism was exemplary and I knew I was going to get a professional look at a fair price and done in a timely fashion. After our blind and sheers were installed by diligent and hard working Allan I had a few issues with our blind. The issues were no fault of theirs and they came back to make adjustments until I was totally satisfied. It’s comforting to know some people still take pride in quality and excellent workmanship. It’s rare these days.

Georgia and Lawrence not only supplied a lovely high end product (Blinds and Drapes) for my entire home but made the whole experience seamless and easy as my schedule is a nutty one and Georgia had to deal with my project manager. Georgia's suggestions were accurate and she understood the look I was going for. Couple that with Lawrence's service and they have a winning combination to make your home look exceptional like mine. The customer service was second to none. I would and I am highly recommending Gotcha Cover North KW for any drapery need you may have. Plus they were lovely people to deal with! I'm a Realtor and will recommend them to any and all of my clients. Thank you Georgia and Lawrence!!!

Georgia and Lawrence are truly amazing. They care so deeply about providing a top tier customer experience from start to finish, and we are absolutely thrilled with the way our new shutters look in our kitchen. The service and the product surpassed all of our expectations.

We recently purchased a new home and were looking to invest in some custom window coverings. The online reviews for Gotcha Covered were outstanding and we are very pleased that we contacted Georgia and Lawrence. They were very accommodating and able to schedule a consultation with us after hours as we were coming from out of town. Through the entire process from sales to installation we have been completely happy with the Gotcha Covered team professionalism and felt that they really partnered with us to help us find the appropriate window covering solution to satisfy both our design vision and budget. We are looking forward to working with them on future projects. Thank you Georgia and Lawrence!

It was such a pleasure to work with Georgia and Lawrence for our project. Their professionalism, attentiveness and knowledge of their products was amazing. We had 2 floors of windows to dress and Georgia was wonderful in helping me decide what would look best on both levels of our home.  She offered great advice and has excellent design sense so I felt very comfortable when it came time to making our final choices. We decided on custom shutters for our upper level and roller shades for our main floor and we have been so pleased with both products and the final look of our home. Our order also came in much quicker than expected and the install went very smoothly. I would highly recommend Georgia and Lawrence.  Their customer service went above and beyond expectations. Thank you!

My husband and I very much enjoyed our experience working with Georgia and Lawrence to dress our windows in our new home. We had read great google reviews and when we reached out to them they were very professional, yet personable. They were well versed in their products and what was in-trend, yet timeless. We felt confident in their recommendations however we wanted to shop around to compare other prices. After we interviewed a few other drapery providers we were confident that Gotcha Covered provided the most trustworthy recommendations and also the best price! We ordered motorized shades for our living and dining rooms, manual shades for our 3 bedrooms, and drapery in two of those bedrooms to compliment the shades. The window coverings have made our home feel cozy and well put together. The installation was seamless and great service continued to the end of our project. We highly recommend Gotcha Covered and would work with them again.

We recently had all our lower level blinds replaced by Gotcha Covered. Georgia and Lawrence were fantastic to work with. They came out to our house with samples, listened to our ideas and suggested products that would fit our needs and design of our house. We love our blinds and think they look amazing! We ran into a little snag with the measurements in our bay window, and they came out immediately to solve the problem. They were very responsive to all of our questions. We highly recommend Gotcha Covered for all of your window dressings.

We had the most wonderful experience dealing with Georgia and Lawrence from Gotcha Covered. I found them online and read the incredible Google reviews and knew they’d be a great fit. The emails, phone calls and meetings were all so pleasant and personal. Customer Service is key and they absolutely provide a phenomenal customer experience. We LOVE our new motorized MaxxMar shades. Georgia helped in selecting the colour and assured us that it will go beautifully with our decor, and she was right! We are so happy with the product and experience that we would 100% recommend Gotcha Covered. Thanks again Georgia and Lawrence!