Super Save Propane

Wouldn’t give a price over the phone. The rep hung up on me.

Horrible service, double charged constantly. If I didn't pay they would threaten to cut off deliveries. Horrible corporation. NEVER SIGN A CONTRACT, DO NOT MAKE THE MISTAKE I MADEKelly McClenahan is someone I dealt with regularly who is extremely rude and needs to take a course on how to simply talk to customers.Bullying and threatening customers is not the way.

I would give these guys a negative star rating if I could. They charge fees that are not disclosed on your contract that NO other companies charge. They do not send you any notice that your contract is up for renewal giving you the option to opt out which then keeps you trapped in a 5 year contract. I had to price match my propane price as their price was a lot higher than their competitors. They did not monitor my equal billing at all leaving me with an unexpectedly huge bill to pay which defeats the purpose of equal billing. I had to start a case with consumer protection to get out of my contract and had to sue them in small claims court for the return of the fees they did not disclose on my contract.

No stars for these guys. Had tanks installed at my house for a new furnace which they paid for and I was to pay for them to be inspected. I was charged 8 hours for the inspection, the installation took 3 hours. My price guarantee seems to never be honoured. For my most recent propane fill up I called and confirmed the price as per my agreement. The still billed higher, seems like they are always trying to rip you off.