Island Plumbing & Mechanical Ltd

I contacted Island Plumbing late last night when I discovered that our water tank was leaking. Roland was helpful on the phone during our initial call, and made it a priority to make it out the next day to replace our tank. Our tank and the connections were in a very tight spot in our crawlspace, but Roland and his crew were able to figure it all out and get our new tank up and running in just over an hour. I am definitely happy with the friendly and detail oriented service we received from Island Plumbing...and all at a reasonable price. I would recommend Island Plumbing to others requiring plumbing services in the Victoria area.Tim

Our 10-year old hot water tank started to leak, so I called up Roland at Island Plumbing. He had installed our previous water heater so I knew I could depend on him to replicate the job. He was able to come at a convenient time and had the new hot water tank replaced in an hour. Will definitely call him again if I need any hot water or plumbing repairs.

Island Plumbing is very responsive, professional, and reliable. Our hot water tank burst the day after the snowfall. Despite being closed during the holiday, Roland ordered us a new tank, brought it over, and installed it within a day. Furthermore, Roland is a fantastic human being. I would happily refer Island Plumbing to family and friends!

Roland was so fast and professional in replacing our old hot water tank the DAY that it broke, and for a very reasonable price. He also installed a new faucet and did a fantastic job. Thank you Roland for your amazing service!!

Roland is great! I had two quotes to replace our gas water heater and I was a bit confused on whether we should have a direct vent gas water heater or whether we should have a power vent gas water heater; plus I had been told that our house was not a good candidate for an on-demand water heater. That’s when I called Roland. He said he would be there in 20 minutes to figure it all out. He took the time to work through pros & cons of each scenario with me and now we have an amazing on-demand water heater. All that, and he is a great person to work with. He inspires confidence and his work is excellent. I would highly recommend Roland and Island plumbing.

Our hot water tank broke over the holidays - on a holiday Monday Roland answered the phone and came that same day (all other services we reached had messages saying they would call back the next day). He was very knowledgeable about the products and worked efficiently and was very tidy. He was very courteous and knowledgeable about the product installed. He responded immediately to a concern about a related appliance we had 1 week later, with a quick visit and remedy. I wish we had discovered Roland sooner, he will be our go-to plumber and gas person.

Roland did a fantastic job installing our new water heater. Our crawl space has a low overhang and is very difficult to work in, but with a lot of hard work, he found a way to get the job done. Reasonable pricing and very knowledgeable. All in all, we'll be giving Roland a call then next time we have any plumbing needs. Thanks so much!

Twice now Roland has saved my butt (literally) when we have had plumbing leaks and catastophes. He knows his business, is professional, down-to-earth, and strikingly trustworthy. He really explained what was going wrong, and provided us with an understanding of both emergency repairs we could make, and plans we could implement in the future. I give him my highest recommendation!

I hired Roland to help me install a new gas hot water tank to replace my aging electric unit. I found him responsive and willing to engage with me to find the right solution for my needs. He actually spent quite a bit of time talking with me before I actually went ahead with anything, and he wasn't pushy. I especially appreciated that during the install, he was willing to let me watch and learn something, as many contractors don't like that. Now my hot water tank heats very rapidly and will work with no power, as I get tonnes of power outages in the winter. I would have no issue recommending his services to anyone.

I recently bought a house and wanted to make the change from an oil furnace and electric hot water tank to a natural gas furnace and hot water on demand unit. Roland came recommended from a friend who had recently had some plumbing work done. Boy am I glad we hired Roland.Right off the bat, before we could get started with the gas, I had a plumbing blockage that limited our use of any sinks in the house. Roland was there the next day to clear the blockage. He then installed a cleanout in the area where there should have been one originally, so that the next time I have a blockage it is easily cleared. I appreciated that he let me watch and learn as he worked - I learned some valuable tips for a first time home owner not familiar with plumbing. He also put me to work (at my request) to do some of the easier tasks to reduce his hours and save myself some money on the reno.Once the gas meter was installed by Fortis, he was there the next day to hook up the hot water on demand, and the furnace shortly after. Everything has been working perfectly and we are really happy with the furnace and hot water.As the renovation dragged on, Roland was more than happy to help in other areas, such as installing the shower base and fixing some old and questionable plumbing.I really appreciate the communication from Roland, he called me regularly to schedule visits and responded quickly when I texted him any questions. We're really glad we hired Roland and would recommend Island Plumbing to anyone looking for reliable and professional plumbing service. Thanks Roland!