U-Haul Moving & Storage at Upper Wellington
378 Reviews
- Friday7 AM–8 PM
- Saturday7 AM–7 PM
- Sunday9 AM–5 PM
- Monday7 AM–7 PM
- Tuesday7 AM–7 PM
- Wednesday7 AM–7 PM
- Thursday7 AM–7 PM
About the Business
U-Haul: Moving Truck Rental in Hamilton, ON at U-Haul Moving & Storage at Upper Wellington | Reserve a moving truck rental, cargo van or pickup truck in Hamilton, ON. Your truck rental reservation is guaranteed on all rental trucks. Rent a moving truck in Hamilton, ON today.
Contacts
Call Us
+19053873510
524 Upper Wellington St, Hamilton, ON L9A 3P5
Hours
- Friday7 AM–8 PM
- Saturday7 AM–7 PM
- Sunday9 AM–5 PM
- Monday7 AM–7 PM
- Tuesday7 AM–7 PM
- Wednesday7 AM–7 PM
- Thursday7 AM–7 PM
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
Recommended Reviews
Mi Ranchito
16.10.2023
U-Haul Moving & Storage at Upper Wellington
It is the second time this month and the experience was just as bad. The people that work at this location have no idea what customer service" means. I showed up and stood there a good 10 minutes while the while ruffled papers on the desk without so much as making eye contact with me. How about saying: I'm finishing the previous rental
Leon Edmiidz
14.10.2023
U-Haul Moving & Storage at Upper Wellington
I am currently being accused of driving 216 km more than I actually did, causing my bill to be a lot more than it should be. I sent an email to voice my concerns and I hope to clear things up quickly and with ease.Update: After filing a dispute through my credit card provider, I was reimbursed for the portion that I was over-charged.
Aditya Verma
22.09.2023
U-Haul Moving & Storage at Upper Wellington
I rented a cargo van for 2 hours. Upon returning, I completed the regular check in and came back home. Next day I received a bill of $333.01 for damages I didn’t do. I spoke to the manager at the location and he said you didn’t upload a picture of the damage so we have to charge you. I kept him explaining that I wouldn’t upload a picture if I didn’t do any damage for obvious reasons but he didn’t understand. I have filed a complaint against the manager. The customer service forwarded my case to the regional manager. They have closed my file without even talking to me. I have to keep calling them to refund my money.Don’t rent from this location.
Andrecles79
17.09.2023
U-Haul Moving & Storage at Upper Wellington
I wish I can put zero stars, worst customer service, staff is rude and just ignorant. They also over charge you. Make sure you look at your receipt if you rent a truck from them. You also have to do everything your self now. Remember the good old days when they would walk around the truck with you pick up and drop off. Not no more you have to do that yourself and you have to take pics of everything. Uhaul has become a joke. I will never rent another truck from them. I wish I had check the reviews first before I went there. So many other people saying the same thing about Uhaul. Unbelievable.
Michael Del Bono
14.08.2023
U-Haul Moving & Storage at Upper Wellington
The service was everything we needed, despite the only available worker, Mohammad, being swamped with work, all alone. He did an awesome job bouncing between different customers, making sure that everyone was good to go, and he did it with a friendly smile on his face. He went above and beyond, and that's more you can ever ask for out of a typical UHaul.
goat_herder88
05.08.2023
U-Haul Moving & Storage at Upper Wellington
Pray you dont get the employee Mohammed who was consistently scrolling instagram while trying to take my licence picture. Visit #2 was a Saturday morning with a massive line. Checking in online does not circumvent this apparantly so there's no point. Theres's a line of over 8 people and 2 employees. But instead of helping with check in, the older lady is just sitting in the shop drinking hot chocolate and not helping check this massive line in.*edit still standing in line and there are now about 20 customers in line, and only 1 of the 2 employees are doing check-in, Leslie just keeps coming in occasionally and not helping*
Igbinedion Daniel
24.07.2023
U-Haul Moving & Storage at Upper Wellington
I was not given a trolley or dolly, whatever the name is. Yet I'm charged $120 for a missing dolly. Heating on vehicle was not working and it was raining all weekend. Had to drive with a window down so I could have clear vision driving. The dolly/trolley I initially requested with my reservation was not given to me. Had to find another way to carry my items into the truck. No padlocks on the truck, had to purchase a new one. Overall bad experience. I need my $120 back please.
Vineshh Vickinadas
21.07.2023
U-Haul Moving & Storage at Upper Wellington
Avoid avoid avoid. These guys are after your money... I got charged $180 for a dent I didn't even do. I don't know if they are getting commission for each purchase but if they are then they are stealing your money. Its sad the world we live in where people are just desperate for money... stealing peoples money is not the way to do it.... Never ever coming back here again. Please do a thorough check of your truck before you leave or better yet go to a different Uhaul because they will find a way to take your money!
George Roy
19.07.2023
U-Haul Moving & Storage at Upper Wellington
The service at uhaul upper Wellington was awesome, i came late to pick up the truck it was my first time and Mohammad who was the representative there helped me to get the truck even though there where closed. I really appreciate there helping mentality and customer service. He did the process super fast and politely . The representative was awesome. Thank you so much for the help.
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524 Upper Wellington St, Hamilton, ON L9A 3P5
U-Haul Moving & Storage at Upper Wellington