Tisol

got many samples for my fussy cat for her to try out!!!! staff was super nice too

Great selection of quality food and accessories.Bought a nice harness for Rocky!And also got him a dog tag suggested by the friendly staff.

Congratulations on your new location! All the staff are extremely knowledgeable and very helpful and friendly. I have a new puppy and have lots of questions and they are always very helpful and patient. It is a delight to shop in this store and I recommend you visit soon.

Worst place ever! I took my 4 month old puppy to the self/serve doggy wash and had the most horrible experience. The towels smelled like dirty DOG and their dryer only blew out COLD air that was so powerful that it almost blew my puppy off the table! He is traumatized by this experience! I took my puppy straight home, wet, cold and shivering so I can dry him properly at home. It was unbelievable.

Wow. I went back after what happened below because the other store I drove 30 minutes to was unable to process the exchange. So I purchased the new vest there and returned to this location for a refund. TIARA interrupted me every 2 words and raised her voice at me that's when the other sales associate had to tell her to calm down. I asked her not to interrupt and she continued to do so. Emily the assistant manager came out to assist, Tiara continued to raise her voice and interrupt to which the assistant manager also had to tell her to calm down. I had to ask to speak to the assistant manager where we would not be interrupted. I was advised this was a corporate store. Tisol, you have to do a better job at hiring protocols and training. It was actually funny to see that in her assistant manager's presence, she wasn't half bad to customers. Honestly, the worst customer experience ever. The WORST. No apology from her, she actually said she complained about me to her assistant manager. Not sure what for? For asking her to undo an exchange? One bad employee can tarnish the brand.It's funny that the care tag for the vest actually says spot clean only". Way to go

Wonderful place to get dog food. They have dog wash facility as well, their tubs are clean after every wash. Puppy loves it there too.

My dog was newly diagnosed with a ton of food allergies. I went in to find a new food that he was able to eat and I could financially afford. The girl who helped me was wonderful. She took the time to go over a few different types/brands of food in which I was able to purchase a food that didn't include any ingredients he had an allergy to. Thank you for your help!

All of the staff are very knowledgeable, helpful and friendly. I just got a new puppy and they were so helpful and patient with all my questions, they even gave me a puppy book that has lots of useful information in it and some coupons as a bonus!! Definitely a one stop shop for me. They just got a customer for life!