The Alexander

Alex and Trina are great! Ashley was fast and professional with our application! Great Location! Love the gym and private entrance to the brewery market and restaurants !

The leasing agent is very indifferent and not professional at all. I have been sending e-mails for 10 days or more and received replies from him, about looking for a suitable apartment, at the end he just ignored my e-mails. Very unprofessional.

If you manage to live here, you are one of the luckiest person I have ever met. The leasing agent is very indifferent to our application. And the person who reviewed our application declined us without reason. Upon second application, we did not even receive a reply, only to notice that the room we wanted was taken down. Totally unacceptable. Yes, provided that the Alexander is popular apartment with many applicants; however, we have been trying to contact them every day for the past three weeks. To no avail, we resorted to visit the office. It again turned out to be yet another futile effort. The leasing agent said he would call our previous landlord. But he never did. I hope they will learn to treat their customers better. After all, what will Killam be if all of their customers are buzzed off by their horrible attitudes.

Nice building with worst service ever. Both John and Steve (the managers of the building) work inefficiently and treat people differently. They only care about those lawyers, doctors who have ‘high status’. And you can never imagine how mean they are. They also work at 1472 cathedral lane where my friends live and also has upset experience with them. I’m super glad that I have left this place. I’ll never recommend this building until both of them are fired.

If you like to wait for an elevator, this is the building just for you! Poorly designed with 2 elevators, likely to fit more apartments in. There is no service elevator, so every time someone moves (which seems to be more often than not), one elevator is down, leaving one for the 21 floors of people. I’ll also note I didn’t have a very good experience with the leasing agent when I was moving out (she said I needed to be more accommodating after giving me less than a days notice to show my apartment while I worked from home). Trina (manager) and Alexander (concierge) are fantastic though!

Beautiful, well-maintained building! The 4th-floor rooftop garden space is beautiful, Alexander is amazing, and this has overall been a great place to live. The unit I am in is well designed, bright, and modern.

I have been here for 4 months after selling a home and downsizing! I have found the whole building tenants and staff are very helpful and friendly! This was an easy transition thanks to the people who run the building and take care of it! I researched and looked at many buildings! I knew instantly this would be a great spot for myself and my dog! Can’t say enough good things and experiences! Love the multi generational community within the building!

Beautiful building.. been attempting to view/rent a unit here but leasing agent (Ashley) is INCREDIBLY rude, unorganized, and unprofessional. Glad we’re dodging a bullet & not dealing with this management. Tons of other new buildings downtown that are actually looking to rent out their units.

Like many of the reviews listed here, my experience has been awful with Alexander apartments. I was in touch with Brady, who suddenly stopped picking my phone or replying to my emails as I was about to finalize my application. This was a very humiliating experience. Totally unacceptable.

The leasing agent Ashley has been amazing! Very professional and knowledgable. We reached out in need of an apartment ASAP and two days later our application was accepted. Can't wait to move in!