Nagano Japanese Restaurant

The experience with this place has been great for many years until yesterday. I ordered several dishes for dinner guest from Nagano Sushi since this place is well known for quality dishes. And even though it is a bit pricey, but worthwhile based on how they deliver dishes to customers.However, the quality of roll I received yesterday was terrible as I posted. I talked to a staff over the phone and sent them photos of rolls. The staff told me they can credit back just for negitoro roll only out of $170 of orders. The staff also mentioned all other rolls were looked ok for them.I wasn't happy how they come back with their product since I know how their plates usually look like. I also was surprised that they are proud with theses roll presentation. It was definitely “I did not get what I paid for”, and I need to consider other options for my next sushi plates.

We have decided to dine in again after ordering from them several times for take out. The experience and food quality was way more better than we expected. We ordered a captain combo which it came with assorted sashimi, a dragon roll and a tepanyaki tuna, which the chef came placed the fresh tuna on the iron plate.Just by looking at the placement of the food on the plate, you can tell the chef is very careful of making the food. The sashimi taste very fresh and the dragon roll also taste very flavorble. The unagi on the top of the roll was grilled with light sauce.We also ordered a zaru soba which it came with two rolls of cold noodle with ice cubes on the side and inside the bowl of cold noodle sauce. Perfect for the summer heat.The noodle sauce tastes light but great during summer if you're craving for light food.I don't recommend the salmon and Kani tempura from the appetizers side the kani was made from artificial kani, not the fresh one. However, it still taste great.Overall the food quality is amazing and I do recommend to dine in the restaurant for better food quality. Take out might be a bit risky as some rolls may not be well prep. I will not recommend their rolls. Personally I think the chef is profession in making fine dined dishes.

One of my favourite sushi places in the area if not my favourite. The food is always incredibly fresh and tasty, and the service is extremely helpful and friendly! Ask your server if you are unsure what to get, all of their recommendations have been phenomenal.Pictures include, Kani Sake, the house roll, the cali fry roll, and a special blue fin tuna tataki.

I love coming to Nagano Japanese restaurant for their fresh sashimi. Their sushi boat is always delightful and I highly recommend the green tea ice cream. The atmosphere is low key and not pretentious; it’s good for families with kids.

Last night, we had the pleasure of dining at Nagano Japanese for the first time. The restaurant offers a traditional North American Japanese menu with no fusion or modernized dishes, nor any super high-end options. However, the craftsmanship of the food, its presentation, and the exceptionally friendly atmosphere make Nagano Japanese stand out.Our meal consisted of several small dishes that we shared, all of which were expertly prepared with fresh ingredients. The raw seafood, including uni, salmon, toro, fish roes, and tuna, was especially delicious and fresh. But it was the cooked dishes that really impressed us. The fried softshell crab had a thin, crispy batter, yet the crab itself was still tender and juicy. The fried salmon cheeks were also fantastic, with succulent, tender meat clinging to the jaw bones. And the grilled mackerel was cooked to perfection, with crispy, thin skin that was perfectly browned and charred.However, what really made the dining experience memorable was the friendly hospitality of the owner or manager, Susie. She was patient, accommodating, and genuinely made us feel welcome. She made everything great with her personal touches on customer interactions.It's unfortunate that there have been several negative reviews lately, perhaps due to a shortage of qualified staff or an increase in takeout orders. Nonetheless, some of the best dishes we had could only be appreciated when freshly cooked and served straight from the kitchen.

Love love love Nagano's Chicken Yakisoba! No other place has even come close to its amazing flavor!! And their sushi/sashimi are very fresh.Friendly & attentive service!

This place use to be awesome but the food is really gross now. Tried to give it another chance after hearing about the health and food violation issues this place had a few months ago. NOPE! Food tasted like sad socks. I ordered a chicken teriyaki donburi that tasted like it was heated in a microwave and had random noodles in it which made me suspect I was served someone's leftovers. The miso soup had a strange sour flavour and the sushi was subpar. Not sure what happened to this place, I won't be ordering from here again !

This was the second time we ate here. First time was in 2018 or 2019. My partner didn’t want to come back because he insisted the food wasn’t great the last time we were here. I convinced him that every place deserves a second chance, especially after so long! Upon arrival, we were told to seat anywhere we wanted outside as we wanted to be out on the patio. We chose a table far from the other couple that were already eating on the patio (this table wasn’t quite clean and was a bit slanted). A few minutes later the server came with the menus and moved us to another table that was “level”. But this table was not clean either and there were no chairs, so I had to grab my own chair to help the server out. She wiped down the table after we were seated, so 2 dirty tables even though the restaurant was not that busy. There was a sour smell in the patio the moment we sat down (my partner thought it could be dog pee?). No soap in the men’s washroom. Strong urine smell in the women’s bathroom. We ordered 4 items. The crispy shrimp appetizer with salad and sweet chilli sauce was delicious but would have been better if the sauce was served on the side in case someone doesn’t love the dressing. Gomae wasn’t crisp/fresh. Considering the higher prices on the menu compared to other Japanese restaurants in the city, we had higher expectations. For the mains, we got the sizzling scallop and the black cod. The dishes didn’t arrive together. The sizzling scallops were not really “sizzling”. There were 2 scallops with some mushrooms and vermicelli on a shell over a candle. It tasted good but the portion was small and it wasn’t that special for me to want to try it again. The black cod was charred in some areas and the portion was also small for the price, didn’t come with any sides either but at least it tasted good. The sever never came to check on our food or if we needed anything else, only came once to refill the water/tea, and once more, about 5 minutes after we had finished our food to clean the table and bring the bill. She was very nice though. If I only were to rate the food, considering that it was not exceptional and it was pricy, I would conclude that it’s a 4/5. But considering everything else, I have to deduct a point (I wish I could deduct half points, in which case I would have rated it 3.5/5, but because google maps only does full points, and I just can’t see this place as a 4, then it gets a 3/5). Overall, we are still not impressed , maybe even disappointed a little, and will not be returning. Thank you for having us though.

my absolute go-to spot when i’m in coquitlam! service is so friendly and sushi is delicious. our waitress recommended the uni and it was incredibly fresh and tasty. portions are generous and completely worth the price. will be back for sure!!

This is THE perfect Japanese restaurant for atmosphere and experience. The staff were awesomely attentive, receptive to our conversation and really went above and beyond with our little group. I highly recommend trying the specials, exploring the dining possibilities. We had so much fun and cannot wait to come back.