Upper Canada Specialty Hardware

Very grateful to this company! Ed provided me the most helpful, honest information, true pricing and assisted diligently with the purchase of my hardware. He most definitely informed me of lead time expectations but provided amazing help for my rush job, other companies I called were reluctant to offer assistance. Ed, your kindness goes a long way! Thank you again :)

I should have known about this place since I shop in that area but I somehow didn't. I had a screw emergency". Workmen were at my house doing a kitchen installation and the screws for the pulls were too short. I needed screws that were a half inch longer and the guys were near the end of the job and would be leaving soon. We rushed to Home Depot and they said they had none but to try Upper Canada down the street. Well.... not only did they have them

Customer service failure ! I spoke to a sales person in the showroom on the phone with an inquiry about door lock systems. The fellow discouraged me from coming into the store, suggesting I should just “Google” any questions or product information. If I wanted to spend hours online I would, but I was obviously hoping to see real products in person and speak to a live knowledgeable salesperson.

Honestly, I have been very impressed by those guys. They found the exact piece of handle I was looking to replace all that in a day with a flawless customer service. Special shout out to Edd for his availability and service, I highly recommend this place.

This place is the piece de resistance of cabinet hardware. I honestly can not think of another place in the GTA, that offers so much selection, in this regard. They also supply bathroom fixtures, and represent sliding door systems (like barn door, or moveable walls).. Add to this, a pleasant quirkiness in their staff, and you have a place that you can't go wrong going to, in your day...

Melissa was a pleasure to deal with and made an overwhelming process a lot easier. She not only took the time to show me a variety of hardware but also made suggestions which I appreciated. Melissa went above and beyond to ensure I received quality service. Her enthusiasm and expertise in her job is such a delight and would not hesitate to recommend her and Upper Canada to family and friends.

High quality products. Helpful and knowledgeable staff. In my ten or so years of ordering from them, I can only think of one mistake.

We came in today to look for kitchen cabinet hardware. Amazing selection of beautiful hardware! Edd was super helpful, friendly and quite a hilarious guy! We ended up purchasing all of our hardware there on the spot. Thanks so much for your help. Would highly recommend!

In my view great stuff great quality of product and great services.

I needed hardware for all my doors. I did some google research and spoke with one other hardware supplier before deciding to to go with Upper Canada. I was and still am confused with the terminology for different types locks, levers, knobs etc hence I chose a speciality hardware supplier. They have great variety and quality hardware selections but the salesperson was as confused as I was about the terminology and kept throwing out technical terms that I don’t understand except for my door installer. So helpful to a point when some of the items ordered were wrong and only discovered my my contractor began to install. Frustrating much when she kept making the excuses and don’t know how to make sense of her written order.