Coast Mountain Roof Langley

I contacted Coast Mountain Roof company for getting some repairs on the roof. I informed the technician the areas on the roof which need to be fixed. To my surprise the technician went on the roof and after 5-10 minutes just left without telling me what was the issue and if the issue was fixed or not or the next steps… NOTHING. He just came down and left. I contacted the company and was told “technician’s English is not good” and “he had a long day or something”….wow….I asked for some kind of report on what was the issue and if it was fixed. All I got was couple pictures not telling me anything. I was surprised to see such unprofessional service from this company and would NOT RECOMMEND this company for any service. The company’s service rates are among the highest but quality of professional service is really POOR. Instead of sending another technician to review and complete the repair the company sent me some pictures of the roof and the invoice. Please stay away from this unprofessional company.

I had reached out to Coast Mountain Roof about a ceiling leak in my house.I had connected with Amanda at Coast Mountain who was very patient over the phone and explained to me the different routes I can pursue and explained the difference between the teams of employees they had whom were specialized in different areas. Amanda took the time to ensure that I understood what my options were.I later received a call from their licensed roof inspector, Brad, who explained to me that the affected areas causing the leak was not something they specialized in and therefor would not be able to help me. Brad gave me his opinion as to what he believes the issue was and whom I should reach out to to have the problem areas fixed. Brad was very detailed with his explanation and was very helpful.Although Coast Mountain Roof was not able to work on my project, they gave me very valuable information and was kind enough to not charge me any fees at all.If I were to experience any roofing issues in the future, Coast Mountain Roof will be the first company I would call.

I had a small project that needed to be done, to replace the roof on the pool mechanical room and bathroom shed, about 240 square feet of roof. Simple job. These guys actually phoned me back, and very quickly after I sent an inquiry. The very fact they were professional and courteous enough to do this was impressive, because I tried calling MANY roofing companies, and most simply did not phone me back, or just didn't seem interested in my smaller job and fitting that in. One of them the guys just didn't show up and was totally flaky, so I lost total confidence to use them, and chose Coast Mountain instead. And because of this, I've already mentioned their name to a couple of others who have needed large scale projects done. Communication with the office was easy, and again, they were responsive. They fit my small project in within about 3 weeks to a month I think it was. The couple of guys that came, were very polite, they did the work, and were gone in about 5 hours. Things were cleaned up, not a bunch of junk or anything laying around, so all went perfectly fine. If I have another larger project down the road, I will certainly contact these guys again, as they showed me that they can be professional and actually respond back to a potential customer that inquires about their services. No complaints from me to note. Rod M.

Coast Mountain and Brad were awesome!! Extremely professional and also just really lovely folks! I'd recommend them to anyone.

My had to replace my old my roof last year. I got a recommendation from my agent to use service from the company. Because my house has a pretty steep driveway, and there were a big load of materials to remove and bring up, I expected the project to be the most complicated given the experience I had with other contractors for smaller installations like heating and piping. However, the team hired by company did an excellent job. They were always on time although they had to travel everyday from Surrey to Lions Bay in three weeks. They just came and left everyday till the whole roof was done. The only thing they asked from me was to open my garage for power supply. The company did inspection themselves after completion and did not find any problem. I waited almost a year to write this review because I wanted to make sure that I had no leakage with my new roof. It is supposed to last 40-50 years... but for now, I would recommend this company for any roofing project.

Brad and his team showed up on time and ready to work. The attention to detail his team used during the roofing project was awesome. They made sure to tarp off all common areas to minimize mess and speed up their daily clean up. All the employees were friendly on site and communication from his team from start to finish made dealing with Coast Mountain Roofing extremely easy

I cannot understand how a person like this is in business. He has bullied and tried to intimidate myself and my female staff.He has lied and told untruths consistently trying to intimidate. The worst of all is, that as a Professional, he is resorting to name calling. Not acceptable!

Great service,very professional. Brad and his workers are the best and I will be recommending them to my friends and anyone that asks for new construction or any kind of roofing needs. You don’t need to go anywhere else ,very happy with their service. Eva Vancouver duplex

My shingle roof was leaking after just 15 years so this time around I wanted to make sure I get the right installer. I was very impressed by Brad and his team's professionalism. He's very responsive and honest with his quote. The team came on schedule and got it all done in two days, they cleaned up properly. The roof looks very solid. We glad that we chose them! Would recommend.

Responded promptly to inspect roof skylight for source of water leak.