Natural Food Pantry - Westboro

They are one of many in a chain of health stores here in Ottawa.This location is a little smaller and because of that they have less selection then most.The store has a loyalty card program, but I often forget it and the staff never reminds me.I’m giving it three stars because I was browsing the other day and went to the cash to ask a question. Both staff members were having a conversation, and if took a good two minutes for them to stop chatting and help me.I’ve had previous experiences of bad service as well.Update: I was in two weeks ago on a weekend.

I've been trying to find where I could get elderberries and what in form/how I could incorporate them into my diet for their many health benefits. Luckily there was a herbalist there who suggested buying their organic elderberries (about $10 per 1 cup) to boil in 3 cups of water (1:3), sit in fridge overnight, separate liquid from berries, pour liquid (elderberry juice) into ice cube trays, freeze, and pop one into my smoothie every day. I found that I was able to make a second batch with the berries so now I have my daily dose of elderberries for the next 2 months, for only $10! Totally worth the work.

Be prepared for a frosty reception if you don't look like you make an annual income over $100,00. I was treated like a thief when I was last in there by one of the employees who followed me to the back of the store while I was browsing then made me give her the item I was carrying because she wanted it at the cash while I was completing my shopping. All under the guise of helping me out. She did not approach any other customer in the store at the time to offer this assistance" despite there being at least one other person where I was with items in their hands. She never asked if I needed to put it down somewhere (like in a basket perhaps rather than the front cash where she was standing vigil) or if I wanted to leave it at the cash. I did not need any assistance and said so

Horrible....went in there today and they had a real tyrant at the front door yelling at me to put on her hand sanitizer. When I politely declined she stood over me and told me that if I did not want to put on the hand sanitizer then I would have to put on their plastic gloves. I was going to oblige but then I thought why should I give my hard earned money to a business (especially one in health) that is this afraid of people? They think that we all have the plague. It's a health food store. Absolute nonsense! I took my money right to Rainbow Foods down the street, where there is nothing but wonderful treatment! I suggest if you are in Westboro you take the extra 5 minutes to do the same!

Very nice clean and fully stocked store!!! Thank you to Chris for the recommendation of the Naturtint hair color!!! I am very happy with the results!!!

Clean store and good selection but online grocery stores like Natura Market sell similar products for way less. This staff also seems very gloomy and sad to be there.

Good spot, good parking. Decent size health food store with lots of goodies

We did try a few collagen and protein products and we are quite happy with most of their products... not only their prices are reasonable but also we're supporting local businesses instead of big one that is trying to dominate ... Please think local and support local and small businesses

This place is amazing to get many items that you can't find at your regular grocery store. Some examples include: monk fruit, vitamin k2, pasture raised eggs. The staff are super friendly, helpful and knowledgeable about the products in the store. Every time I have been in the store I have been greeted warmly and asked if I needed help with anything. In addition they have some awesome keto products.

While they usually have what I'm looking for, as others have pointed out the staff here are truly lacking in people skills. A convenient location for 'wellness' shopping, but not much else to recommend this place.