National Carpet Cleaning

Poor quality of materials

They seemed to not care about retail customers. Bad experience for me.

We Hired National Flooring to refinish all the floors in the house. When they quoted us the price it included replacing some areas where there was water damage. Then after they started the job they said they were not going to replace it--just sand it over. They said it would look new. It still shows the water damage and separating parquet. There were a lot of rough patches, especially around the casings. They told me to install all the trim and they would sand around it. They ended up damaging a lot of the casing. And they were sloppy with stain, they got drips of stain all over the walls. To top it off they over charged us by 150 sqare feet. I measured 2 times, I don't know how they got their measurement. Overall not satisfied, would not use again.

National Hardwood Flooring is a subcontractor for Home Depot. The worker tries to prolong the job as much as possible. Works only few hours then disappear for days. Also many times asks for extra money for little extra thing, despite they did a detail estimate. Charge $300 for moving 2 sofas and needs help from owner. No record in BBB. This is the worst company I have ever seen. How they got job from Home Depot is puzzling. Did they bribed Home Depot?