eMarketing 101

I would definitely not recommend based on my experience with EMarketing 101 and Mr.Brabant.! A mutual friend referred Alex for his marketing services but after not providing any contract or scope of work, I noticed the budget for our PPC campaign was at zero for a week to which he replied, my bad! He was supposed to manage our budget on the daily but clearly did not give the account the attention it deserved. I then decided to part ways with his company since I was not receiving reports as promised or the work we had discussed for that matter (SEO services never began as planned)...I was already not happy with my experience but then mr. Alex responded by taking over (hostage) my google analytics account asking for money!? This was quite an unprofessional gesture and it was quite frustrating and a hassle to deal with. Shocked that someone recommended by a mutual friend could do this, I learned to always make sure to have a clear contract with an established scope of work to make sure I would never be taken advantage of again. I've been in business for over 15 years and this was probably the worst experience I've had.Very disappointing!