Mercedes-Benz Overseas Motors

What an amazing place.. staff are welcoming. It's not your typical dealership. Awesome place.

Whereas our dealer in Burlington lost the lock and denied responsibility, these folks had the right part and fit us in to get it done. Thanks for the lug nuts, Matt!

I would like to provide my feedback regarding your extended guarantee product for the cars you sell. I must express my negative opinion about this particular product.Mercedes vehicles are delicate, and while they are known for their luxury and engineering, they can sometimes encounter unexpected issues and require costly repairs. Offering an extended guarantee as a separate product may inadvertently emphasize the perceived fragility of your vehicles. This could raise concerns among potential buyers and suggest that the standard warranty provided is insufficient.Instead, I recommend focusing on improving the overall reliability and durability of your vehicles. Enhancing the engineering and quality control processes will instill greater confidence in your customers and reduce the need for additional warranty coverage that usually reject any responsibility denying the coverage with no more explanation for the customers and requesting additional oil changes more frequently even that was is defined by the agency.Thank you for considering my feedback about your global warranty four starts (that supposed to be the best one)With the simple fact of not purchasing that product you would be saving your money._____________My complement for your kind comments:I believe it is important to continue this conversation publicly, as it may benefit other potential customers interested in your products or services.I purchased your most exclusive Global Warranty product, 4-star coverage for 4 years for $4,292.87 trusting this level of coverage should provide maximum protection for the vehicle.Unfortunately, my experience has been disappointing with several issues:1. The Global Warranty portal listed the mechanics workshops for guarante evaluations, but your agency where I purchased the product was not listed among them.2. The workshops I visited either did not service Mercedes-Benz or only inspected certain parts and the only one that started a diagnostic mistakenly claimed a serious problem not covered by the warranty but the technician realized their error when I noticed the disconnected scanner, but their apology did not rectify the situation even when they didn't turn the car on or checked the engine.3. Faced with a lack of reliable authorized service centers, I had no choice but to rely with you where I bought the vehicle for its annual service. However, the warranty requires service every 8/12 thousand km, even though the agency recommends servicing every 20,000 resulting in additional expenses to maintain the warranty coverage.Furthermore, I had to wait for over a month for and scheduled service appointment, exceeding the mileage tolerance and ask to check two engine noises and the brake system disconnection warning light but I received the vehicle at the end of the day in a dirty condition, without the service performed and handed over to me by a salesperson without any charge and further explanation.It was only in a second visit when I received the news that a secondary air pump needed replacement and informed that it was not covered by the warranty, and it was possibly" causing the brake system failure and the other noise without any quotation

I had my 1st annual maintenance check for our Mercedes Benz . This place is amazing , nice , clean , organized. Mercedes Benz of different models in their show room are gorgeous.Staff are friendly and accommodating, especially Heather & Josh . Both are so attentive with their clients . My car so clean and fresh after the annual maintenance check . I’ll definitely come back & recommend to our friends .

I wish to say thank you first! The service was five star . Heather Blyk was very helpful and was spot on with time. Would recommend Overseas Motors Mercedes Benz for great service and great show room !!!

The best mercedes dealership I have visited . Brought in my car to have my blindspot sensors fixed , Luke from service did an amazing job . Great customer service .Thank you Luke .

Definitely the largest selection of used cars Windsor Ontario could offer! I bought my used smart car from Overseas Motors Smart and I couldn't be more happy with my purchase! The staff were very knowledgeable and helpful in the whole purchasing process to help me make the right decision. Highly recommended!! Thanks Overseas Motors Smart!

Mr. Paul Twigg. A very professional sales consultant. He goes that extra mile to make sure that his client's are well taken care of. Thanks for all your assistance and professionalism.